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djs1952

PicColor Utility

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  1. Does anyone know how to remove from PC? Uninstall does not do it. Comes back with "you do not have sufficient access to uninstall. Please contact system administrator.

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This is adware/malware ... see the description here: http://www.shouldiremoveit.com/piccolor-utility-136205-program.aspx

 

Download (free version) Malwarebytes' Anti-Malware to your desktop
http://www.malwarebytes.org/products/malwarebytes_free/
* Double-click mbam-setup.exe and follow the prompts to install the program.Right click to run as Administrator, using Windows 7 or Vista.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

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Jacee:

 

I used your link for malwarebytes. I did dot do a search for caintry_boy's Revo.

 

94 objects were found 1 was malicious. The only choice I could see was to quarantine, and I did. I will now restart my computer and see if PicColor again. Hope it worked. If it did, why do I have PC Matic that did not detect Malware?

 

Thanks

Dennis

 

 

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Here is what went to clipboard....



Malwarebytes Anti-Malware

www.malwarebytes.org


Scan Date: 2/2/2015

Scan Time: 10:02:04 AM

Logfile: Malware.txt

Administrator: Yes


Version: 2.00.4.1028

Malware Database: v2015.02.02.03

Rootkit Database: v2015.01.14.01

License: Trial

Malware Protection: Enabled

Malicious Website Protection: Enabled

Self-protection: Disabled


OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Sandy's


Scan Type: Threat Scan

Result: Completed

Objects Scanned: 346786

Time Elapsed: 32 min, 53 sec


Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled


Processes: 0

(No malicious items detected)


Modules: 0

(No malicious items detected)


Registry Keys: 0

(No malicious items detected)


Registry Values: 0

(No malicious items detected)


Registry Data: 0

(No malicious items detected)


Folders: 0

(No malicious items detected)


Files: 0

(No malicious items detected)


Physical Sectors: 0

(No malicious items detected)



(end)

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Did restart and PicColor is gone. Is that it, or should I still have concern. If that worked, again, why do I need PC Matic??

 

Thanks for your help!!

Are you running PCMatic's Super shield? If not then that's why you got infected. Super shield will block any malicious software that tries to execute, unless you allow it. ;)

 

 

 

 

:geezer:

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Jacee; Why do I need PC Matic?

Why don't you ask that question in the Paid Products forum? I'm sure IntelGuy would tell you why your PCMatic didn't block that malware and why you need PCMatic. ;)

 

 

 

 

:geezer:

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