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mxfan

Can't reinstallor run PC Matic

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Hello folks,

 

I am wondering if people have experienced problems with the win 8.1 update in Jan 15 that caused a fatal error on their PC(this one a Dell Inspiron 15Z) that previously ran great. In this case the operating system had to be reinstalled from scratch by Dell support. Unfortunately they talked me into installing McAfee Internet Security PC Matic after that and everything seemed to be working fine. I left on a trip and upon return PC Matic would not run. Large number of error messages trying to load with files missing from the registry. I have since uninstalled McAfee and tried to start windows defender in the interim. I cannot get that to start either because the PC thinks another AV product is running. I did uninstall PC Matic and Supershield. I have looked for and deleted any remnants of either McAfee and PCM/SS. Restarted multiple times and still cannot install/run PC Matic or start Windows Defender.

 

Suggestions??

 

Thanks for the help in advance

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