Virus maybe?

[dvsguy]

have a pc running windows 7, couple of days ago keyboard stopped working but i couldnt install or update the drivers and i also noticed i cant update windows or anti virus and some usb ports arent working, do i have a virus or just a simple explanation? help much appreciated, cheers

[Juliet]

I would like to think it's something simple but from what you've explained so far.......
Can you download anything, or maybe from a known clean computer, download and save to a USB/Flash drive?

What happens when you go into safe mode?

[isiahsee]

hi, when my computer has some problem, I used ToolWiz care to solve it. Maybe you can have a try.