Ethernet socket problems

[scutman7]

Hi

My son has a Philips Freevents Desktop PC, running Windows XP.

I had to re format it yesterday and now have internet connection issues, when I plug the ethernet plug into the socket, the small LED's don't light up telling me there's a connection. I have tried going into device manager and un-installing the drivers for it, but that doesn't work, I tried to look for drivers on the internet but they don't work either.

Has anyone any ideas as to how to solve this problem.

 

Regards

Paul

[Y kawika]

HI Paul

 

Do you have an amber light, but no green light at the socket?

What is the other end of the cat5 cable plugged into? A hub, router or modem?

Try a different port if it's a router, if it's a hub, try by-passing it and go directly into the modem.

 

You said that you've re-installed the drivers through Device Manager, when viewing the network device there, does it appear properly installed, or is there a yellow "!" exclamation mark or a code 10 listed?

 

Y