virus issues

[help&get_help_motive]

hi guys

 

firstly I could not launch any application.

 

I had ukash virus on my laptop, it wouldn't let me do anything on my laptop. i could log in and that's all.

 

I restarted laptop in Safe mode ( didn't change any settings) and then logged back in as normal, it worked.

 

I then installed AVG which picked a lot more viruses. i want to check if i have completely removed all the viruses or not.

 

any help is appreciated

 

thanks a lot in adv.

[caintry_boy]

Download Malwarebytes > http://majorgeeks.co...ware_d5756.html

Run it like this:

Double-click mbam-setup.exe and follow the prompts to install the program.

At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform quick scan, then click Scan.

When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click Remove Selected.

When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

 

 

 

 

[help&get_help_motive]

hi caintry_boy

 

thanks a lot for a quick reply

 

here are the results

7

 

Malwarebytes Anti-Malware (Trial) 1.61.0.1400

www.malwarebytes.org

 

Database version: v2012.05.17.08

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 8.0.7601.17514

Dhillon :: DHILLON-PC [administrator]

 

Protection: Enabled

 

17/05/2012 23:34:06

mbam-log-2012-05-17 (23-34-06).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 215513

Time elapsed: 7 minute(s), 57 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 1

HKCUSOFTWAREMicrosoftWindows NTCurrentVersionWindows|Load (Trojan.Ransom) -> Data: C:UsersDhillonLOCALS~1Tempmscfyrva.com -> Delete on reboot.

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 3

C:UsersDhillonAppDataLocalTemp~!#7273.tmp (Trojan.Agent.TRGen) -> Quarantined and deleted successfully.

C:UsersDhillonAppDataLocalTemp~!#7478.tmp (Trojan.Zbot) -> Quarantined and deleted successfully.

C:UsersDhillonAppDataLocalTemp~!#7C26.tmp (Spyware.Password) -> Quarantined and deleted successfully.

 

(end)

[help&get_help_motive]

Update

 

Did what u asked posted the results

 

An then it prompted to restart. I did that now I cannot start windows as normal. It keeps restarting if I choose start as normal. There is another option start in recover mode.

 

What should I do?

 

is this the main problem??

 

[caintry_boy]

Yup! That's a major problem...

Reboot in Safe Mode w/Networking (tap the F8 key at startup to get the boot menu) and post the results of your Malwarebytes scan in a new thread here > http://forums.pcpitstop.com/index.php?/forum/25-have-i-been-hijacked/

Wait for further help there from one of our Trusted Malware Techs, they work other forums as well as ours but will get you fixed up.

 

 

 

 

[help&get_help_motive]

Yup! That's a major problem...

Reboot in Safe Mode w/Networking (tap the F8 key at startup to get the boot menu) and post the results of your Malwarebytes scan in a new thread here > http://forums.pcpits...-been-hijacked/

Wait for further help there from one of our Trusted Malware Techs, they work other forums as well as ours but will get you fixed up.

 

 

 

 

 

thanks a lot for ur help.