thankyou1123 Report post Posted April 9, 2012 Well, my computer suffered severe malware attacks before I received it. I actually received it for free for me to fix. After fixing it I decided to keep it for myself, it was perfectly fine. I also got Microsoft Office 2007 installed on it (legally of course with a CD-Key). No problems occurred whatsoever until one day when running Disk Cleanup a window appeared saying, "Files that are required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability, Windows must restore the original versions of these files. ----Insert your Windows XP Professional CD-ROM now." [Options: Retry-More Information-Cancel]. I do not have a Windows XP CD-ROM because I fixed the computer manually, thus I cannot simply enter it and retry. So I am forced to Cancel and keep the unrecognized versions. This was the only thing that happened and no side effects were noticable so I left it. Another couple of months passed and I got the morbid blue shut-down screen.....3 times in 1 week. I am not smart enough to know what to do in that situation so I kept working as I needed to finish some work on the computer hoping to get back to it later. Then one day I realized that my Quick Launch Toolbar was not working (I would click the icons and nothing would happen). This was always my preferred method. So after that not working I double-clicked on my Fire Fox desktop Shortcut Icon. Nothing happened except the icon going semi-translucent. I found the only way to open programs was to right-click and click open (Not even clicking them from the start menu works). Please note that if I had a folder or PNG file on my desktop I could open it with ease, just not programs such as My Computer, Fire Fox, Internet Explorer, Windows Media Player, Etc. Even programs that I downloaded separate from Windows programs. I did some quick Google searches and figured I had a problem with my registry. I don't have enough training to mess with any of that. So I downloaded CCleaner, ran it, cleaned everything, apparently fixed all registry problems, I downloaded an Anti-Virus program that said my computer was clean of any viruses and everything I knew to do. I even tried System Restore (Which I also had to Right-Click and open as well) but to no avail (It would run and say it was unsuccessful and that no changes were made). I tried a Clean Boot, I tried EVERYTHING I could find on Google...thus, links to other sites/forums will most likely not be very helpful. I need help. This isn't a SERIOUS problem....yet....but it is VERY ANNOYING. If anyone could shed light on this, please do. Here is my HiJackThis File.... Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:45:11 PM, on 4/8/2012 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Documents and Settings\Owner\Local Settings\Application Data\CrossLoop\CrossLoopService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\AVAST Software\Avast\avastUI.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\DivX\DivX Update\DivXUpdate.exe C:\WINDOWS\ALCWZRD.EXE C:\WINDOWS\ALCMTR.EXE C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Magical Jelly Bean\keyfinder.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\1.3.21.111\GoogleCrashHandler.exe C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigseekpro.com/nchfilebulldog/{B36CD169-87FF-4DA0-9AA9-7775CA0B3F26} R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigseekpro.com/nchfilebulldog/{B36CD169-87FF-4DA0-9AA9-7775CA0B3F26} R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O2 - BHO: HrefNewTabBHO - {9EE1A6E7-E822-4D0E-9664-815F94B00373} - C:\Documents and Settings\Owner\Local Settings\Application Data\EpicNewTab\HrefIENewTab.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Facebackgrounds BHO - {B11CBDA9-6702-469E-9CE1-64E3971A6B44} - C:\Documents and Settings\Owner\Local Settings\Application Data\EpicAssistants\fb.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: TravelGraspBHO - {F1813754-5468-41D5-BB9F-A922BBB20399} - C:\Documents and Settings\Owner\Local Settings\Application Data\EpicAssistants\TravelGrasp.dll O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll O3 - Toolbar: (no name) - {b278d9f8-0fa9-465e-9938-0c392605d8e3} - (no file) O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [EPSON Stylus CX3800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE /P26 "EPSON Stylus CX3800 Series" /O6 "USB001" /M "Stylus CX3800" O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [CrossRiderPlugin] C:\Program Files\CrossriderWebApps\Crossrider.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Wisdom-soft AutoScreenRecorder 3.1 Free] 0 O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [RockMelt Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\RockMelt\Update\RockMeltUpdate.exe" /c O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [epic] C:\Program Files\Epic\epic.exe O4 - HKCU\..\Run: [chromium] C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe --no-startup-window O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user') O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Startup: USB Link Speed & Distance System.lnk = ? O4 - Global Startup: Lunascape6.lnk = C:\Program Files\Lunascape\Lunascape6\Luna.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} - O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe O23 - Service: CrossLoop Service (CrossLoopService) - CrossLoop - C:\Documents and Settings\Owner\Local Settings\Application Data\CrossLoop\CrossLoopService.exe O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing) O23 - Service: TightVNC Server (tvnserver) - GlavSoft LLC. - C:\Documents and Settings\Owner\Local Settings\Application Data\CrossLoop\tvnserver.exe -- End of file - 10608 bytes Thank you so much.... -Thankyou1123 ~Apologist Of Christ~ || ~Jeremiah 1:7-8 ; Habakkuk 1:5~ Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 9, 2012 Also, when I try to uninstall certain programs from the Control Panel- Add/Remove Programs it will not allow me. I assume this is also due to my registry. I have no clue how to fix any of this and am definitely NOT computer literate enough to be able to fix this on my own....yet. I'm sure just about any information will help. Thanks. -Thankyou1123 ~Apologist Of Christ~ || ~Jeremiah 1:7-8 ; Habakkuk 1:5~ Quote Share this post Link to post Share on other sites
Conspire Report post Posted April 9, 2012 Hi there, Welcome to the Pits Based on your information, I would suggest you to refer to User to User Help section for better support. Quote Share this post Link to post Share on other sites
Conspire Report post Posted April 9, 2012 I could help you to move your thread over there or you may choose to start a new one. Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 9, 2012 (edited) I would need help. I am new to these forums, not sure how to do that. Thanks, -Thankyou1123 ~Apologist Of Christ~ || ~Jeremiah 1:7-8 ; Habakkuk 1:5~ Edited April 9, 2012 by thankyou1123 Quote Share this post Link to post Share on other sites
Conspire Report post Posted April 9, 2012 Topic moved on request. Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 9, 2012 Thank you. -Thankyou1123 ~Apologist Of Christ~ || ~Jeremiah 1:7-8 ; Habakkuk 1:5~ Quote Share this post Link to post Share on other sites
caintry_boy Report post Posted April 9, 2012 I see that you said you do not have a Windows XP cd. Do you have access to one at all? Is there a friend that has one you could borrow? Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 9, 2012 (edited) Possibly...I could ask around. If I did happen to get my hands on one, how would I fix this problem? And is there a way to fix it without the CD (I'm assuming not besides Clean Install, which I am refraining from doing)? Thank you, -Thankyou1123 ~Apologist Of Christ~ || ~Jeremiah 1:7-8 ; Habakkuk 1:5~ Edited April 9, 2012 by thankyou1123 Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 9, 2012 I found a friend who has the Windows XP Recovery CDs (I think 12 total). It's basically a Clean Install....that wouldn't happen to help would it? It needs to be the one CD for Windows XP, correct? -Thankyou1123 ~Apologist Of Christ~ || ~Jeremiah 1:7-8 ; Habakkuk 1:5~ Quote Share this post Link to post Share on other sites
Joe C Report post Posted April 9, 2012 (edited) Recovery cd's only work for the pc that they are made to recover for....ie: a set of recovery disks for a compaq A1234Z computer will only work on that specific computer There are some exceptions to that. Some older Dell pc's came with windows XP disks that were actually windows xp install disks with a Dell label on it. You can still find some of these disks on ebay . Edited April 9, 2012 by Joe C Quote Share this post Link to post Share on other sites
TomGL2 Report post Posted April 9, 2012 The installation files may have been copied to the hard disk. Open Search If Search doesn't open in advanced mode, click All files and folders. Type *.DL_ as the file name. Select Local Hard Drives in Look in. Under More advanced options, select "Search hidden files and folders" and "Search subfolders". If you find over 1400 matching files in a folder, that folder likely contains all the installation files. When prompted by Windows File Protection (WFP) for a location, browse to the folder. If about 1200 or fewer files are in one folder, you've probably found service pack files. If WFP doesn't find a suitable file in the installation folder, browse to the service pack folder (this folder might not be present).. Quote Share this post Link to post Share on other sites
TomGL2 Report post Posted April 9, 2012 (edited) I found a friend who has the Windows XP Recovery CDs....that wouldn't happen to help would it? It needs to be the one CD for Windows XP, correct? One of the CDs may be an XP installation disk. Do any of them contain an I386 folder will over 5000 files and folders? Edited April 9, 2012 by TomGL2 Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 10, 2012 The installation files may have been copied to the hard disk. Open Search If Search doesn't open in advanced mode, click All files and folders. Type *.DL_ as the file name. Select Local Hard Drives in Look in. Under More advanced options, select "Search hidden files and folders" and "Search subfolders". If you find over 1400 matching files in a folder, that folder likely contains all the installation files. When prompted by Windows File Protection (WFP) for a location, browse to the folder. If about 1200 or fewer files are in one folder, you've probably found service pack files. If WFP doesn't find a suitable file in the installation folder, browse to the service pack folder (this folder might not be present).. Search does not open. And I am not sure what you mean by "Advanced mode"....Do you mean Safe mode or is this something I am completely ignorant about? One of the CDs may be an XP installation disk. Do any of them contain an I386 folder will over 5000 files and folders? I am not sure. I would have to look through them. My friend just said they had those CDs. Once I borrow them and look through them I will let you know. But I highly doubt one would be an XP CD seeing as they are recovery CDs. Thanks for replying everyone. -Thankyou1123 ~Apologist Of Christ~ || ~Jeremiah 1:7-8 ; Habakkuk 1:5~ Quote Share this post Link to post Share on other sites
TomGL2 Report post Posted April 10, 2012 (edited) Search does not open Use Agent Ransack for file searches. www.mythicsoft.com/page.aspx?type=agentransack&page=home Windows Search has a standard mode, titled "What do you want to search for?", that presents a series of prompts, and an advanced mode, titled ""Search by any or all of the criteria below", that allows you to set up the specifics manually. When in standard mode, click "All files and folders" for "advanced" mode: when in advanced mode, click "Other search options", or "Start a new search", or "Back", for standard mode. Edited April 10, 2012 by TomGL2 Quote Share this post Link to post Share on other sites
Joe C Report post Posted April 10, 2012 Just tell the op to get a copy of xp himself http://forums.pcpitstop.com/index.php?/topic/198351-windows-xp-stuck-in-startup-loop/ Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 10, 2012 If you find over 1400 matching files in a folder, that folder likely contains all the installation files. I used the search program you suggested and only got 40 results. Probably not a good sign....(I checked the box to search in subfolders too....however, since I don't use this search program I'm not sure if I truly search everywhere or not). Just tell the op to get a copy of xp himself I went to the link you provided and still didn't get how I would go about doing this. Could you please explain? Thanks all, Quote Share this post Link to post Share on other sites
caintry_boy Report post Posted April 10, 2012 You can buy one fairly cheap here > http://www.ebay.com/...-All-Categories Quote Share this post Link to post Share on other sites
TomGL2 Report post Posted April 10, 2012 What make and model is the computer? Possibly it has a recovery partition with installation files, or at least the ability to restore the system to just-shipped condition. Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 10, 2012 Windows XP Professional SP3: HP Media Center m1070n Quote Share this post Link to post Share on other sites
TomGL2 Report post Posted April 10, 2012 Windows XP Professional SP3: HP Media Center m1070n Power up the computer and, when the logo screen appears, tap F10 until "Starting PC Recovery" is displayed. If you do not see this, then the master boot record (MBR) has been replaced (this can probably be fixed), or the recovery partition has been deleted (not fixable). If recovery is functional, I suggest using the Advanced > Destructive Recovery option. Be sure to back up your user data (e-mail, pictures, music,documents, etc.) beforehand, as the Windows partition is ersaed during the process. Quote Share this post Link to post Share on other sites
Joe C Report post Posted April 10, 2012 (edited) For reference you can get the original recovery disk set for $30. http://www.computersurgeons.com/productdetails.aspx?ID=2400 . Edited April 10, 2012 by Joe C Quote Share this post Link to post Share on other sites
thankyou1123 Report post Posted April 11, 2012 Power up the computer and, when the logo screen appears, tap F10 until "Starting PC Recovery" is displayed. If you do not see this, then the master boot record (MBR) has been replaced (this can probably be fixed), or the recovery partition has been deleted (not fixable). If recovery is functional, I suggest using the Advanced > Destructive Recovery option. Be sure to back up your user data (e-mail, pictures, music,documents, etc.) beforehand, as the Windows partition is ersaed during the process. As I said before, I would rather refrain from going down this road...Not saying I won't, but if there is another way besides this I would rather try that first. I think I may have found a Windows XP CD. Earlier you guys were telling me to get one. What do I do once I have that? Thanks, Quote Share this post Link to post Share on other sites
Joe C Report post Posted April 11, 2012 with a windows disk, you can preform a system repair or better yet, a clean install. Always back up your docs, photo's and anything else you want to keep in case the repair install goes wrong, or with a clean install. Here's a guide to do a repair install http://www.michaelstevenstech.com/XPrepairinstall.htm If you go for a clean install, it's a good idea to get all of the necessary drivers downloaded from HP first and have then on a disk, flash drive or some other type of external media. Guide to a clean install http://pcsupport.about.com/od/operatingsystems/ss/instxpclean1.htm Quote Share this post Link to post Share on other sites
TomGL2 Report post Posted April 11, 2012 I would rather refrain from going down this road.. Why? You'd have a pristine, uncorrupted copy of Windows — and more important, a good Registry, which WFP and SFC (System File Checker) cannot provide. You could, however, start a nondestructive standard recovery from the initial menu. Regarding the XP CD, it must be an OEM version of XP Professional with Service Pack 2 or newer. For identification, check the CD for a file in the form of WIN51IP.SP?, where win51ip means XP Pro, and ? is a digit indicating the integrated service pack. An XP CD serves as the source of files for WFP and SFC, provided that the CD contains SP3 (if not, you can download SP3, extract the files, and use those as a source). You can also repair the Windows installation which, unlike WFP and SFC, also repairs the Registry. Quote Share this post Link to post Share on other sites