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Bad Image pop ups !


mark123

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Please can someone help this is driving me mad !

 

for the last 2 weeks i constantly get pop ups saying bad image dss stuff but i dont know what this means.

 

it happens when i start my computer or open any applications.

 

can anyone help me please ?

 

many thanks

 

mark

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Hi Mark123 and Welcome to The PIT!

It sounds very much like you may have gotten a virus or some malware on your PC...Lets start off here:

 

Download Malwarenbytes > http://majorgeeks.co...ware_d5756.html and save it to your desktop. Run the program like this...Double-click mbam-setup.exe and follow the prompts to install the program.

At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform quick scan, then click Scan.

When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click Remove Selected. < Very Important!!

When completed, a log will open in Notepad. Please save it to a convenient location on your desktop.

 

Now go and get DDS here > http://download.blee...om/sUBs/dds.scr Disable any script blocking protection (How to Disable your Security Programs > http://forums.whatth...showtopic=96260 )

Right click on the DDS icon and select "Run as Administrator" to run the tool (may take up to 3 minutes to run).

When done, DDS.txt will open.

After a few moments, attach.txt will open in a second window.

Save both reports to your desktop.

 

Now you need to post the logs in the correct place, a new thread that you start over here > http://forums.pcpits...-been-hijacked/

Post the Malwarebytes log first, then DDS.txt and Attach.txt

 

Please wait for help there from one of our Trusted Malware Techs they are quite busy.

 

 

 

 

:geezer:

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