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raptor25

Viruses/Malware found even though whitelisted

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I have whitelisted vnc and other remote management programs and they still show up as viruses/malware and it shows up as Red on High Security Threat test. I tried closing the program and running the scan after whitelisting them but they are still showing up. Am I missing something?

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:wp:

 

The way that the PC Matic whitelist is set up is that white listed items will show up in red for each scan, but should not be getting removed. You can open PC Matic and click on Options>Manage Whitelists>Malware and make sure that the VNC entry is there. If it is there, it will not be removed, even though it is being detected.

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I don't know how hard it would be to change, but If you take suggestions, I would suggest that it be changed to green if it finds only things on the whitelist.

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Thank you for the suggestion. I have forwarded your input to the development team. We appreciate your feedback.

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