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windows will not load


smilingtraci
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Hi

 

I have my nieces computer. It will not open windows it tries but shuts down and re starts. I tried safe mode. same thing.

The power light starts blinking.

 

Warning: The battery cannot be identified. This system will be unable to charge this battery. It is the battery that came with the computer.

 

I removed the battery and am running it without.

 

Windows logo screen comes up. then a blue screen flashes, shuts down, then starts to the safe mode menu

 

The Only menu i can open is the Boot Menu. But have no ideal what to do with it.

 

I am not sure if this is hardware or software issues.

 

Traci

 

OP is XP

Edited by smilingtraci
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