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i think i have a bug


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I am having an issue with my PC but not sure if its a spyware/virus issue or not.

 

Here is when it started and what is happening:

 

This started on October 12th when my system was rebooted by windows critical update, what ever is going on or if I have a bug, was downloaded/installed between October 10th and the 12th as October 10th I did a system reboot myself and there were no issues at all.

 

On the 12th is when I started having issues with 2 small java based programs that I use daily, one of them will not work at all or when it does, it will either freeze up or if I am able to click on any of its buttons or options, the program window will start ghosting to other areas of my screen and I have to use task manager to end process.

 

My Incredimail program is very slow to open up especially when I am sending out an email or when replying to emails (no attachments), sometimes taking up to 2 minutes before I can type out my message.

 

IE takes 2-3 minutes to open up a window and then another minute or so to load up my home page .. I have firefox installed but only use it for one website but that is also very slow to open a window as is my default browser Google Chrome. I have uninstalled and reinstalled all 3 programs, java and email, repeatedly in the hopes it was just an issue with them but there is no change at all.

 

I tried to do a system restore but all my restore points were gone and the only restore point that was available was that current date ( this is a big issue as I have checked system restore several times since and whatever is going on with my system is wiping out my restore points, even the ones I create myself and I have enough space for restore points that I should have almost 2 months worth, if not more). I have run the following spyware/malware programs and they have all found nothing more then cookies.

 

Panda utilities

MalwareBytes

McAfee Stinger

IObit Malware Fighter

Spybot search and destroy

AVG antivirus (default anti virus program, current and up to date)

hijack this! ( have log file)

 

I have a license for PC Pitstop's Exterminate2 but can not get any scans to complete regardless if they are started in normal or safe mode. Running in safe mode, my system will shut down as soon as a scan starts, in normal mode my system shuts down between 500-800 seconds into the scan. I have only been able to get a scan to complete once which was before I puchased the license and used the free scan, 1 threat, a trojan was found when it was scanning the registry but before I could write down the name of it or see if I could find the file extension of where it was located, my system shut down. I have uninstalled and reinstalled Exterminate2 several times and have even tried running it in the free mode again but my system will shut down before a scan can be completed. I tried to see if the completed free scan left a log file on my system but never found one. Exterminate is also not recognizing my system's information so when I open it up, my pc's info is not displayed like OS, Make, PC Name, PC Type, etc tells me I am using 0 of 5 licenses.

 

I have taken my pc to 3 different PC repair shops to have a "pro" check things out, they found nothing wrong and couldnt explain what would cause these issues, no hardware or software conflicts and no known viruses or malware.

 

I am hoping someone here can help me.

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Why don`t you just uninstall that UPDATE of 12Th October....as a start anyway.

kburra .. that update included 9 different security updates for win xp and IE8 .. when they get removed, windows automatically re-downloads and re installs them, and nobody else that i have been able to find through various searches on different forums, has had any issues with those updates. these updates were the first things we checked and removed them 1 by 1 to see if one of them was the issue but there was no improvement so that is why i am thinking its some kind of bug since it didnt rear its ugly head until the reboot and its been wiping out my restore points ever since yet no virus/malware scan has been able to find it and the 1 scan ( Exterminate2) that did find some kind of a trojan when in free mode, cant complete a scan since purchasing the license for it, without my whole system shutting down. wiping out restore points and not allowing scans to start or complete is usually the signs of a virus or malware on the system or at least that is what i have always been told.

 

Have you updated Java? It's now at (JRE) 6u29

Jacee .. yes java has been updated and there is also a java 7 installed as well which on the java website, i read that it isnt available to the public, just developers as it is still in beta mode and is still a bit buggy yet either java, windows or something keeps installing it on my system .. i have un-installed java many times including some of the older versions that new versions didnt over write with no change or improvement. when i remove just the java 7, java will not work at all and i have to remove the JRE 6u29 version as well and then reinstall it to get java to work again but after a couple of days, java 7 is back on my system again but i cant see where or what put it there since nothing appears on that date's restore menu and java didnt alert me to a new update.

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Download CKScanner from here http://downloads.malwareremoval.com/CKScanner.exe

 

Save it to your desktop. <=== IMPORTANT

 

Doubleclick CKScanner.exe and click Search For Files.

After a very short time, when the cursor hourglass disappears, click Save List To File.

A message box will verify that the file is saved.

Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

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Download CKScanner from here http://downloads.mal...m/CKScanner.exe

 

Save it to your desktop. <=== IMPORTANT

 

Doubleclick CKScanner.exe and click Search For Files.

After a very short time, when the cursor hourglass disappears, click Save List To File.

A message box will verify that the file is saved.

Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

 

ok i have run the scan and here is the results

 

 

CKScanner - Additional Security Risks - These are not necessarily bad

c:\documents and settings\documents and settings\storm\my documents\downloads\(apps) - zonealarm pro firewall 2008 (with keygen)\ahashare.com.txt

c:\documents and settings\documents and settings\storm\my documents\downloads\(apps) - zonealarm pro firewall 2008 (with keygen)\info.nfo

c:\documents and settings\documents and settings\storm\my documents\downloads\(apps) - zonealarm pro firewall 2008 (with keygen)\zazapsetup_en.exe

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\2peas animal crackers.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\animal crackers ii.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\animal crackers.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\:filtered: crack.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\borghs-cracked normal.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\christmas on crack.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\ck cracked.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\ck nutcrackers.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crack fir lefty.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackaddict.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackdown r -brk-.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\cracked dendrite.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\cracked johnnie.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\cracked out :filtered:.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackedglass.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackfir.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackhouse medium.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackling plain.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\cracklingfire.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackman.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\cracko deco.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackpot.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackstacks.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\crackwhore.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\ffx crack.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\firecracker.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\firecrackers.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\fz jazzy 12 cracked.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\my fonts\gimcracks.ttf

c:\documents and settings\documents and settings\storm\my documents\psp lessons\psp supplies\mypsptubes.com\cl_bb_tubes\psp11255-scblythe-nutcrackericeballet.pspimage

c:\documents and settings\nancy\my documents\downloads\winrar 3.93+crack (x32).zip

c:\program files\corel\corel paint shop pro x\bump maps\cracked desert.pspimage

c:\program files\corel\corel paint shop pro x\plugins\cracked.8bf

c:\program files\corel\corel paint shop pro x\plugins\alien skins 2006\alienskin eye candy 5 textures\keygen.exe

c:\program files\corel\corel paint shop pro x\plugins\alienskin eye candy 5 textures\keygen.exe

c:\program files\corel\corel paint shop pro x\plugins\artistic effects\crack.exe

c:\program files\corel\corel paint shop pro x\plugins\filters unlimited 2.0\icnet-filters.db\distortion filters - cracked.ffx

c:\program files\corel\corel paint shop pro x\plugins\fm tile tool\crackfmtool.zip

c:\program files\corel\corel paint shop pro x\plugins\focalbladedemo\presets\glow - cracks.fbp

c:\program files\corel\corel paint shop pro x\plugins\focalbladedemo\presets\glow - cracks2.fbp

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\help\cracks.html

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\crumbling

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\gouges

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\hairline

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\long and wide

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\pock marked

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\shattered

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\short and rough

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\smooth and shallow

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\cracks\spidery

c:\program files\corel\corel paint shop pro x\plugins\xenofex 2\settings\shatter\big cracks

scanner sequence 3.ZZ.11.QINASU

----- EOF -----

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