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Keyboard And Mouse Freeze


StanB

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I have a Compaq Presario laptop with Windows XP. When I opened Windows Explorer today the mouse and keyboard froze. The computer will not reboot now. All I get is a black screen.

 

The first time I tried to start the computer in safe mode, the screen to select the starting option displayed but the keyboard and mouse did not work. I turned the computer off and tried to start it in safe mode again, but all I get now is a black screen.

 

Stan

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