kburra Posted April 25, 2011 Share Posted April 25, 2011 Problem Steps Recorder As the local PC guru you're probably very used to friends and family asking for help with their computer problems, yet having no idea how to clearly describe what's going on. It's frustrating, but Microsoft feels your pain, and Windows 7 includes an excellent new solution in the Problem Steps Recorder. When any app starts misbehaving under Windows 7 then all your friends need do is click Start, type PSR and press Enter, then click Start Record. If they then work through whatever they're doing then the Problem Steps Recorder will record every click and keypress, take screen grabs, and package everything up into a single zipped MHTML file when they're finished, ready for emailing to you. It's quick, easy and effective, and will save you hours of troubleshooting time. Link to post Share on other sites
morbidbutterfly Posted May 28, 2011 Share Posted May 28, 2011 You really should run a search before adding a tip or trick to check if it has already been posted as a lot of yuour entries are repeats. Not criticism, just a polite suggestion. Link to post Share on other sites
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