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Slow Scanning


midnite5

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I am a new customer with PC Matic but I am not sure if I going to continue to us PC Matic (they do have a 30day refund policy) My problem is the scanning part of this software. There are 4 segments that are scanned: SPEED, STABILITY, SECURITY & PERFORMANCE. When scanning the first 2 segments, it moves pretty quickly, but when it comes to the SECURITY segment, darn it takes nearly an hour to scan and then moves on to the last segment, PERFORMANCE. My question is, has anyone else using PC Matic experience this & IS THIS NORMAL?? I CAN'T STAND THE WAITING.

Would appreciate any assistance from anyone who might know. From what I understand, there is not tech support by phone/email. Just the forums???? (for answers)

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I'll move your Topic over to PC Pitstop's Paid Products

where you are more likely to get a prompt and specific reply.

 

 

 

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