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Ran Av Scan


Steve
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It seems that AVG may be flagging it as a False Positive.

 

http://www.howtogeek.com/forum/topic/what-is-xerces-depdom-dll-file-

 

To be sure and if you're willing you may run an online scanner or a full scan with Malwarebytes. If either or both come up clean, I would submit the file to Grisoft as a FP.

 

Please download Malwarebytes' Anti-Malware to your desktop.

 

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

NEXT**

 

I'd like for you to run this next online scan to check for remnants or anything that might be hidden.

The below scan can take up to an hour or longer, please be patient.

 

*Note

It is recommended to disable onboard antivirus program and antispyware programs while performing scans so no conflicts and to speed up scan time.

Please don't go surfing while your resident protection is disabled!

Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware app you use.

 

Please do a scan with Kaspersky Online Scanner or from here

http://www.kaspersky.com/virusscanner

 

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

 

  • Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run. (At times it may appear to stall)
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
    • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
    • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Once the scan is complete, click on View scan report To obtain the report:
  • Click on: Save Report As
  • Next, in the Save as prompt, Save in area, select: Desktop
  • In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select: Text file [*.txt]
  • Then, click: Save
  • Please post the Kaspersky Online Scanner Report in your reply.

Animated tutorial

http://i275.photobucket.com/albums/jj285/B...ng/KAS/KAS9.gif

 

(Note.. for Internet Explorer 7 users:

If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)

Or use Firefox with IE-Tab plugin

https://addons.mozilla.org/en-US/firefox/addon/1419

 

In your next reply post:

  • Kaspersky log
  • Malwarebytes log
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  • 3 weeks later...

Sorry so long getting back. First it's a no on Jacee's bank site. I ran a scan with Super antispyware and Malwarebytes - found nothing. I went to Kaspersky and virus scanner is down so I ran just the file through the scanner and it said it was clean. So I guess it was a false Positive.

 

Thanks.

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