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I have a client who installed and ran PC Matic.


Several files were removed from the GoToMyPC installation. These were identified as RAT files.


Now, GoToMyPC does not work.


How do I keep these files from being deleted in the future?


Thank you.

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Please reinstall GoToMyPC, run a scan, then from the scan results page before the clean-up, click on the red rectangle under the malware scan to look in the malware scan high-level threats for the GoToMyPC process and add it to the White List.

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