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Hi, let me explain my problem.I have the Bose companion 3 speakers which is basically a large centre or Subwoofer speaker and 2 smaller speakers that sit eithe side of your desktop or laptop.Until 2 days ago I had an old PC that the sound card was playing up on so I had my Bose system plugged into the headphone socket and it worked fine.I could still use headphones as the Bose system come with a volume controll "puck" with a socket for plugging in a set of headphones and an external device like an iPod.

 

As i said all working fine.Now I`ve just treated myself to a new PC that has a 7.1 and I cannot get the sound to work.I`ve tried reloading drivers etc all the configurations of plugging in the speakers still no joy.The headphone socket on the front panel of the pc is working fine.Any suggestions,I`m sure it`s something simple right in front of my eyes but I just cant see it yet.

 

Thanks for looking

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Hi again thanks for the reply.The Bose only has one connector that goes from the back of the Bose main speaker to the audio output of the PC.So the bose unit is the amplifier if you like,with the other 2 speakers and the controller wired from the back of the Bose main speaker.

 

The soundcard on my new pc has 6 sockets at the back.5 for the audio outputs and 1 for a microphone or other recording device.So I`ve tried plugging into all 5 audio outlets but still cant get it working.Ive done all the obvious things like disabling the digital trying as many set up configurations, and making sure all the drivers and devices are working.Perhaps I need a special lead or something?

Thanks again Coggley

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You made sure that it is set to 2/2.1 speakers in the Windows settings?

 

 

Forgot about that! :blushing:

 

Also after reading the Bose companion for your speakers they should be plugged into the "Line In" input (usually green)

 

What audio card do you have? Or onboard audio do you have?

 

To check this Right click "my computer" click Manage...The click on device manager....Look for Sound controllers and let us know what it says.. (maybe Realtek or something similar..)

Edited by lugnut
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Hi again, I finally got the speakers working,but now they are not again.I unplugged everything set a tune playing plugged in headphones in front port, all working fine.Unplugged the phones then plugged the Bose into the port for centrespeaker/subwoofer and hey presto all 3 speakers working fine.Volume control via the Bose controller was fine.I plugged the headphones into the Bose all worked fine.Unplugged headphones, speakers still working OK.I then stopped the music did some other stuff, then tried music again NO SOUND coming from the speakers.

 

From this I take it that Vista is not keeping the settings or going back to default when other programmes are opened.How can I stop this happening.this is a new pc with Vista but I`ve applied for the free upgrade to 7 so I will be changing again as soon as my upgrade disk arrives.

 

The sound card manager is Realtek HD audio manager and device manager reports that all is working ok and all drivers are up to date.It`s really bugging me as to why it works one moment and not the next.I`m off to google how to get it to save settings as I`m now sure this is the problem.The card ahd speakers all work ok it`s just a matter of getting it to save.

 

Thanks for the replies and looking

 

Regards Coggley

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Here is a couple screenshots to keep realtek saving its own settings...

When you enable its pop ups when you plug speakers in it will ask you what did you plug in.. Mess around with it till you find the right one,(I am pretty sure you will need to put a check in the ling in box though)

 

 

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Posted Image

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Hi again, I don`t know what I`ve done but the Realtek HD audio manager has now disappeared from the pc.I`ve now got no sound and don`t know how to detect or restore the sound card.Any suggestions?

 

Thanks again Coggley

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Hi sorry for not replying sooner,I got sidetracked by other things.Anyway as Realtek had disappeared ,I`ve ended up doing a system restore.The Realtek HD audio manager is now back, but I haven`t got around to trying to get the speakers working.I will post back when I get time to try again.All the drivers are up to date and loaded so I will try again when its not too late at night(I dont want to upset the neighbours by playing loud music )

 

Thanks again Coggley

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Hi again, this is extremely frustrating, I can get the Bose system working,then when I click the okay button on the Realtek HD audio Manager it cuts the sound off,then it takes me half an hour to go through all the settings again to get the sound working again.Then I have the same problem, the Realtek box has appeared on the desktop and the only button I can press to do anything is the okay button but when I click it, it cuts the sound to the speakers again.

 

How can I get it to save the settings?I`ve been googling for a solution but haven`t found one yet.Any suggestions will be gratefully recieved

 

Thanks again Coggley

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Hi again, I have now solved this problem.Well at least the speakers are now working with no problems.After searching for a solution,it appears that there is some problem with the Realtek HD audio managerand Vista.Whether there is a solution to this I haven`t been able to work out yet.

 

Anyway the simple fix in the end was to go to msconfig and just disable Realtek from starting.I`m now using the onboard sound and everything seems to be OK now.The Realtek just did not work properly and even though it was all up to date with software and drivers it just wouldn`t work.If there is a solution for this I would like to see it.But the speakers are working fine so I`ll leave it be.

 

Thanks again Coggley

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Sorry Andrew S. only just seen your reply.The pc came with a soundcard. 5.1 There are 6 3.5 mm jacks on it 5 for the speakers and 1 for a microphone or other recording device to plug into.

 

Still ok so I`m leaving it alone now.Waiting for my Windows 7 upgrade disk for the fun to start again :P

 

Cheers Coggley

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