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Internet security 2010


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Me again. My browser is a bit temperamenal and keeps trying to install an update but can't find the file it wants and then crashes IE. I don't know if this is malware still, but here's an hjt log

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 08:17:41, on 05/02/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Application Updater\ApplicationUpdater.exe

C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

C:\Program Files\TalkTalk\bin\sprtsvc.exe

C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\Program Files\NETGEAR WG311v2 Adapter\wlancfg5.exe

C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R3 - URLSearchHook: (no name) - - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [DeviceDiscovery] "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"

O4 - HKLM\..\Run: [Wcoren] rundll32.exe "C:\WINDOWS\ocifatah.dll",Startup

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe

O4 - Global Startup: NETGEAR WG311v2 Smart Configuration.lnk = C:\Program Files\NETGEAR WG311v2 Adapter\wlancfg5.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {39D420B3-E0EB-424C-89AA-C24F8DE7EF79} (KooPlayer Control) - http://www.tvkoo.com/update/KooPlayer.ocx

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {B9A296D4-38AC-4566-8168-F7ACAF7D35E6} (Eyeball Video Session Control) - http://imlive.com/ChatSource/gVideoContol.cab

O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_mp3.cab

O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Facebo...Uploader4_5.cab

O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab

O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...448/mcfscan.cab

O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab

O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe

O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe

 

--

End of file - 10958 bytes

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What information can you give me about the below, is it for a game you've downloaded?

O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe

 

 

 

Open HijackThis, Click Do a system scan only, checkmark these. Then close all other windows and browsers except HijackThis and press fix checked.

 

R3 - URLSearchHook: (no name) - - (no file)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O4 - HKLM\..\Run: [Wcoren] rundll32.exe "C:\WINDOWS\ocifatah.dll",Startup

 

 

 

 

Download OTM by OldTimer Here & save it to your desktop.

  • Double click on OTM.exe to run it
  • Copy & paste the contents inside the Code box below beginning with :Files into --->> Paste Instructions for Items to be Moved
Note: Do not type it out to minimize the risk of typo error

:Files
C:\WINDOWS\ocifatah.dll
:reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Wcoren"=-
:Commands
[purity]
[emptytemp]
[Reboot]
  • Click on MoveIt!
  • When done, click on Exit
Note: If a file or folder can't be moved immediately, you may be asked to restart your computer. Choose Yes.

A log will be produced at C:\_OTM\MovedFiles\date_time.log, where date_time are numbers. Post this log in your next reply.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Please download Malwarebytes' Anti-Malware to your desktop.....Posted Image

 

Additional Link

Here also

 

* Double-click mbam-setup.exe and follow the prompts to install the program.

* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

* If an update is found, it will download and install the latest version.

* Once the program has loaded, select Perform quick scan, then click Scan.

* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.

* You can also access the log by doing the following:

 

o Click on the Malwarebytes' Anti-Malware icon to launch the program.

o Click on the Logs tab.

o Click on the log at the bottom of those listed to highlight it.

o Click Open.

 

Tutorial if needed

http://thespykiller.co.uk/index.php/topic,5946.0.html

 

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

 

 

 

In your next reply post:

OTM log

Malwarebytes' Anti-Malware log

New HJT log

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here are the logs:

 

========== COMMANDS ==========

 

[EMPTYTEMP]

 

User: Administrator

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

 

User: Ali

->Temp folder emptied: 9528393 bytes

->Temporary Internet Files folder emptied: 15565642 bytes

->Java cache emptied: 79832 bytes

->FireFox cache emptied: 27683838 bytes

 

User: All Users

 

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

 

User: LocalService

->Temp folder emptied: 66016 bytes

->Temporary Internet Files folder emptied: 33114 bytes

 

User: NetworkService

->Temp folder emptied: 11227420 bytes

->Temporary Internet Files folder emptied: 3349369 bytes

 

User: Owner

 

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32\dllcache .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 207568 bytes

%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes

%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 62766 bytes

RecycleBin emptied: 1078 bytes

 

Total Files Cleaned = 65.00 mb

 

 

OTM by OldTimer - Version 3.1.8.0 log created on 02052010_185022

 

Files moved on Reboot...

File C:\WINDOWS\temp\JET9C5A.tmp not found!

File C:\WINDOWS\temp\Perflib_Perfdata_134.dat not found!

 

Registry entries deleted on Reboot...

Malwarebytes' Anti-Malware 1.44

Database version: 3694

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

 

05/02/2010 19:15:36

mbam-log-2010-02-05 (19-15-36).txt

 

Scan type: Quick Scan

Objects scanned: 124728

Time elapsed: 12 minute(s), 6 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

(No malicious items detected)

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

(No malicious items detected)

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 19:23:23, on 05/02/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Application Updater\ApplicationUpdater.exe

C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

C:\Program Files\TalkTalk\bin\sprtsvc.exe

C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe

C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\notepad.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\Program Files\NETGEAR WG311v2 Adapter\wlancfg5.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"

O4 - HKLM\..\Run: [DeviceDiscovery] "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe

O4 - Global Startup: NETGEAR WG311v2 Smart Configuration.lnk = C:\Program Files\NETGEAR WG311v2 Adapter\wlancfg5.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB

O16 - DPF: {39D420B3-E0EB-424C-89AA-C24F8DE7EF79} (KooPlayer Control) - http://www.tvkoo.com/update/KooPlayer.ocx

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab

O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {B9A296D4-38AC-4566-8168-F7ACAF7D35E6} (Eyeball Video Session Control) - http://imlive.com/ChatSource/gVideoContol.cab

O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_mp3.cab

O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Facebo...Uploader4_5.cab

O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab

O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...448/mcfscan.cab

O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab

O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe

O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe

 

--

End of file - 11020 bytes

My google search has now started playing up again, sending me to random sites.

I don't know what Spigot is, the only thing I downloaded was an update to my divx web player.

I'm still getting the update message coming up after running all of these.

It claims to be an update for windows office professional 2003, but won't go away. You'll click on cancel and then go away and click on a new tab or window and it comes up again. If you leave it to run, it comes up saying that :

the network resource is unavailable.

Click ok to try again or enter an alternate path to a folder containing the installation package 'PRO11.MSI'

If you then try and cancel it, it comes up with :

 

Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program FIels\Microsoft Office\OFFICE11\1033\SETUP.CHM.

I don't know if any of this is legit, but I don't have the disk to re-install as I got it from a housemate when I was at uni. Do you think it would be worth completely uninstalling it? I do use it, but maybe I might be able to download a more up-to-date free version

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Did OTM say anything to deleting

:Files

C:\WINDOWS\ocifatah.dll

 

 

For the Office error, in the end you may have to uninstall it.

 

http://support.microsoft.com/kb/828380

 

Try using the Windows Installer CleanUp Utility to fully remove Office. Reboot when done and try re-installing:

 

http://support.microsoft.com/kb/290301

 

 

Logs returned show no malware.

 

 

NEXT** download GMER Rootkit Scanner from here.

  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  • In the right panel, you will see several boxes that have been checked.

     

    Uncheck the following ...

    • Sections
  • IAT/EAT
Drives/Partition other than Systemdrive (typically C:\) Show All (don't miss this one)Then click the Scan button & wait for it to finish. Once done click on the [save..] button, and in the File name area, type in ark.txtSave it where you can easily find it, such as your desktop then post the contents here.

 

**Caution**

Rootkit scans often produce false positives. Do NOT take action on any <---- ROOKIT entries

 

 

You may need several replies to post the requested logs, otherwise they might get cut off.

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  • 2 weeks later...

Just thought I should let you know that I've got a big blue screen problem at the moment. I don't know if you can help, but I'll post elsewhere if not.

At the moment when I get the error it says:

 

PAGE_ERROR IN NONPAGED_AREA

 

And then under technical information it says:

 

***STOP: 0x00000050 (0xBFCBB3C5, 0x00000001, 0x8050D532, 0x00000002)

 

Any ideas of what to do, or where to look for help?

I've checked the connections and they seem to be fine as my second dvd drive sometimes comes lose, but that's ok. I'm now stuck and frustrated!

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