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How To Get Help


dave
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PC Pitstop's forums are a great place to get answers on fixing and tweaking your PC. Here are some tips for getting fast answers:

  • Check the frequently asked questions.

    Our main site has an extensive Frequently Asked Questions section that covers many issues about PC Pitstop and your test results.

  • Use the right section.

    Before posting, take a look around in each forum to see the questions that are asked and answered there. If there an announcement at the top of the forum, read it for more information.

  • Use a good topic line.

    Topic lines like "Help!" or "A Question" don't make it easy for people to figure out what you are asking, and they make it even harder for you to find the post later.

  • Give as much specific information as possible.

    Explain what problem you are seeing, and what you have already tried. If there are error messages, post the exact text of the error. Whenever possible, run the PC Pitstop tests and post a TechExpress link to your results.

  • Be polite and patient.

    If someone has the answer they will post it. It may take a day or so before you get an answer, but often you'll have a reply in minutes.

  • Let people know when the problem is solved.

    It helps us to know when the advice we gave was able to solve your problem. Whenever possible, come back and post a reply letting us know how you were able to resolve the problem--whether we were right or wrong!

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