Problems with csrsc and VMwareservice

kristen930 · December 16, 2008

Tonight the Norton program on my computer was going crazy with pop-ups saying that I was trying to send e-mails with Subjects that looked like typical spam to addresses I was not familiar with. I ran some other programs, and found that csrsc.exe and VMwareservice.exe and a bunch of backdoor trojans are on my computer.

I found on another post here a program called SDFix, and these are the results below. I am stuck as to what to do next. Thank you in advance for any help you can give me!!

SDFix: Version 1.240

Run by Kristen on Mon 12/15/2008 at 11:21 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Checking Services :

Restoring Default Security Values

Restoring Default Hosts File

Rebooting

Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\msvcrt2.dll - Deleted

C:\WINDOWS\system32\SysMgr.exe - Deleted

Removing Temp Files

ADS Check :

Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2008-12-15 23:27:55

Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully

hidden processes: 0

hidden services: 0

hidden files: 0

Remaining Services :

Authorized Application Key Export:

Remaining Files :

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"

Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"

Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"

Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"

Tue 16 Sep 2008 1,833,296 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"

Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"

Fri 12 Dec 2008 23,552 ..SHR --- "C:\WINDOWS\system\VMwareService.exe"

Thu 11 Dec 2008 32,256 ..SHR --- "C:\WINDOWS\system32\csrsc.exe"

Tue 13 Dec 2005 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"

Sat 6 Dec 2008 95 A..H. --- "C:\Program Files\InterActual\InterActual Player\iti2C.tmp"

Tue 13 Dec 2005 1,337 A..H. --- "C:\Program Files\Common Files\AOL\IPHSend\IPH.BAK"

Finished!

**essexboy** · December 16, 2008

Hi kristen lets get the big boy on it first and see what that reveals

Download ComboFix from one of these locations:

Link 1

Link 2

Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

kristen930 · December 16, 2008

Here is the ComboFix log. My only problem came at the end when my computer was rebooted. I had disabled Norton Antivirus, but it was back on once the system was rebooted. I did tell it to allow ComboFix to proceed. Sorry about that...if I need to run ComboFix again, please let me know and I will set Norton to not start up during reboot.

Thank you!

ComboFix 08-12-15.08 - Kristen 2008-12-16 14:27:03.1 - NTFSx86

Running from: c:\documents and settings\Kristen\Desktop\ComboFix.exe

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\system32\cdpxwsyy.ini

c:\windows\system32\csrsc.exe

c:\windows\system32\fccdBQkK.dll

c:\windows\System32\geBqQGxU.dll

c:\windows\system32\mlJCUlLd.dll

c:\windows\system32\qoMeFxvW.dll

c:\windows\system32\ruszrp.dll

c:\windows\system32\UxGQqBeg.ini

c:\windows\system32\UxGQqBeg.ini2

c:\windows\system32\xbsnsjhq.dll

c:\windows\System32\yayyYqNe.dll

c:\windows\system32\yyswxpdc.dll

c:\windows\Tasks\trglhoqu.job

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_RPCPATCH

-------\Legacy_RPCTFTPD

-------\Legacy_WINSPOOLSVC

-------\Service_WinSpoolSvc

((((((((((((((((((((((((( Files Created from 2008-11-16 to 2008-12-16 )))))))))))))))))))))))))))))))

.

2008-12-16 14:05 . 2008-12-16 14:05 70,144 --a------ c:\windows\system32\mlJYrSjK.dll

2008-12-15 23:21 . 2008-12-15 23:21 561,152 --a------ c:\windows\system32\dllcache\user32.dll

2008-12-15 23:18 . 2008-12-15 23:19 <DIR> d-------- c:\windows\ERUNT

2008-12-15 23:15 . 2008-12-15 23:31 <DIR> d-------- C:\SDFix

2008-12-15 22:15 . 2008-12-15 23:33 <DIR> d-------- c:\program files\Spyware Cease

2008-12-15 22:15 . 2008-10-08 16:29 28,672 --a------ c:\windows\system32\drivers\RKHit.sys

2008-12-15 21:41 . 2008-12-15 21:42 <DIR> d-------- c:\program files\ThreatExpert Memory Scanner

2008-12-15 21:02 . 2008-12-15 21:02 <DIR> d-------- c:\program files\Lavasoft

2008-12-15 21:02 . 2008-12-15 21:03 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft

2008-12-15 21:01 . 2008-12-15 21:01 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard

2008-12-15 18:54 . 2008-12-15 19:25 54,272 --a------ C:\patch3r.exe

2008-12-13 16:11 . 2008-12-14 22:17 49,152 --a------ C:\patcher.exe

2008-12-13 16:11 . 2008-12-13 16:11 11,656 --a------ c:\windows\system32\drivers\srwsvc.sys

2008-12-12 19:54 . 2008-12-12 19:54 23,552 -r-hs---- c:\windows\system\VMwareService.exe

2008-11-17 20:27 . 2008-11-17 20:29 <DIR> d-------- c:\program files\Spybot - Search & Destroy

2008-11-17 20:27 . 2008-11-18 18:16 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2008-12-16 04:27 --------- d-----w c:\program files\PokerStars.NET

2008-12-16 01:44 --------- d-----w c:\program files\Norton AntiVirus

2008-12-10 04:13 --------- d-----w c:\documents and settings\Kristen\Application Data\Move Networks

2008-11-18 02:47 --------- d-----w c:\program files\AWS

2008-11-05 01:15 --------- d-----w c:\documents and settings\Kristen\Application Data\Viewpoint

2008-11-01 15:48 --------- d-----w c:\documents and settings\Kristen\Application Data\WeatherBug

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2002-08-20 1511453]

"MoneyAgent"="c:\program files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 200704]

"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2003-10-07 159744]

"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2004-04-07 4730880]

"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-05-16 98304]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-01-16 229376]

"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-01-13 245760]

"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]

"HPHUPD05"="c:\program files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-05-22 49152]

"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2002-12-17 49152]

"HPHmon05"="c:\windows\System32\hphmon05.exe" [2003-05-22 483328]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-12-22 71280]

"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-03-01 200766]

"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2005-12-27 95960]

"SpywareCease.exe"="c:\program files\Spyware Cease\SpywareCease.exe" [2008-12-15 4593152]

"AGRSMMSG"="AGRSMMSG.exe" [2004-01-30 c:\windows\AGRSMMSG.exe]

"nwiz"="nwiz.exe" [2004-04-07 c:\windows\system32\nwiz.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]

Quicken Scheduled Updates.lnk - c:\program files\Quicken\bagent.exe [2003-07-29 57344]

R2 srwsvc;srwsvc;\??\c:\windows\system32\drivers\srwsvc.sys [2008-12-13 11656]

R2 VMwareService;VMwareService;"c:\windows\system\VMwareService.exe" [2008-12-12 23552]

R3 RkHit;RkHit;\??\c:\windows\System32\drivers\RKHit.sys [2008-12-15 28672]

S2 mrtRate;mrtRate; []

S3 cdrmkaun;cdrmkaun;\??\c:\docume~1\Kristen\LOCALS~1\Temp\cdrmkaun.sys []

.

Contents of the 'Scheduled Tasks' folder

2008-12-13 c:\windows\Tasks\Norton AntiVirus - Scan my computer - Kristen.job

- c:\progra~1\NORTON~1\Navw32.exe [2003-11-24 03:46]

2008-12-16 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job

- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-07-07 09:42]

2005-12-28 c:\windows\Tasks\Symantec NetDetect.job

- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2003-08-13 19:38]

.

- - - - ORPHANS REMOVED - - - -

URLSearchHooks-HookURL - (no file)

URLSearchHooks-Rank - (no file)

BHO-{53104df4-6eee-4fbd-8b3b-5396e058d0ba} - c:\windows\System32\ruszrp.dll

BHO-{66DECFF2-B0C1-4284-BADB-FDF66C18263E} - c:\windows\System32\geBqQGxU.dll

HKCU-Run-RecordNow! - (no file)

HKCU-Run-Aim6 - (no file)

HKLM-Run-ViewMgr - c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe

HKLM-Run-Microsoft® System Manager - c:\windows\system32\sysmgr.exe

MSConfigStartUp-Weather - c:\progra~1\AWS\WEATHE~1\Weather.exe

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

mSearch Bar = hxxp://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm

uInternet Connection Wizard,ShellNext = iexplore

uSearchURL,(Default) = hxxp://www.dogpile.com/info.dogpl.toolbar/

IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html

IE: Dogpile Cursor Search - c:\documents and settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

IE: {{c95fe080-8f5d-11d2-a20b-00aa003c157a} - %SystemRoot%\web\related.htm

IE: {{c95fe080-8f5d-11d2-a20b-00aa003c157a} - %SystemRoot%\web\related.htm -

FF - ProfilePath - c:\documents and settings\Kristen\Application Data\Mozilla\Firefox\Profiles\y8tmethi.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - plugin: c:\documents and settings\Kristen\Application Data\Mozilla\Firefox\Profiles\y8tmethi.default\extensions\[email protected]\platform\WINNT_x86-msvc\plugins\npmnqmp071101000055.dll

FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll

FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll

FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll

FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll

FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll

FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll

FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2008-12-16 14:34:00

Windows 5.1.2600 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe?????????A?p?????????? ???B???????????????B? ??????

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(660)

c:\windows\system32\ODBC32.dll

- - - - - - - > 'lsass.exe'(720)

c:\windows\System32\dssenh.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Symantec Shared\CCSETMGR.EXE

c:\program files\Common Files\Symantec Shared\CCEVTMGR.EXE

c:\program files\Lavasoft\Ad-Aware\aawservice.exe

c:\windows\system32\gearsec.exe

c:\program files\Norton AntiVirus\navapsvc.exe

c:\windows\system32\nvsvc32.exe

c:\program files\Norton AntiVirus\SAVSCAN.EXE

c:\program files\Analog Devices\SoundMAX\SMAgent.exe

c:\windows\system32\wdfmgr.exe

c:\program files\Apoint2K\ApntEx.exe

c:\program files\iPod\bin\iPodService.exe

c:\program files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe

.

**************************************************************************

.

Completion time: 2008-12-16 14:37:42 - machine was rebooted

ComboFix-quarantined-files.txt 2008-12-16 20:37:40

Pre-Run: 43,320,029,184 bytes free

Post-Run: 43,580,502,016 bytes free

winxpsp1_en_hom_bf.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect

176

**essexboy** · December 16, 2008

Lets move swiftly on then to clear a few more

1. Please open Notepad

Click Start , then Run
Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

KillAll::

Driver::
RkHit
VMwareService
srwsvc

File::
c:\windows\system32\mlJYrSjK.dll
c:\windows\system32\drivers\RKHit.sys
c:\windows\system\VMwareService.exe
c:\windows\system32\drivers\srwsvc.sys

3. Then in the text file go to FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES

4. Save the above as CFScript.txt

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

Posted Image

6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

Combofix.txt
A new HijackThis log.

kristen930 · December 16, 2008

I hope these are what you need below!

ComboFix

ComboFix 08-12-15.08 - Kristen 2008-12-16 16:18:14.2 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.1.1252.1.1033.18.511.284 [GMT -6:00]

Running from: c:\documents and settings\Kristen\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Kristen\Desktop\CFScript.txt

* Created a new restore point

FILE ::

c:\windows\system\VMwareService.exe

c:\windows\system32\drivers\RKHit.sys

c:\windows\system32\drivers\srwsvc.sys

c:\windows\system32\mlJYrSjK.dll

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\system\VMwareService.exe

c:\windows\system32\drivers\RKHit.sys

c:\windows\system32\drivers\srwsvc.sys

c:\windows\system32\mlJYrSjK.dll

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_RKHIT

-------\Legacy_SRWSVC

-------\Legacy_VMWARESERVICE

-------\Service_RkHit

-------\Service_srwsvc

-------\Service_VMwareService

((((((((((((((((((((((((( Files Created from 2008-11-16 to 2008-12-16 )))))))))))))))))))))))))))))))

.

2008-12-15 23:21 . 2008-12-15 23:21 561,152 --a------ c:\windows\system32\dllcache\user32.dll

2008-12-15 23:18 . 2008-12-15 23:19 <DIR> d-------- c:\windows\ERUNT

2008-12-15 23:15 . 2008-12-15 23:31 <DIR> d-------- C:\SDFix

2008-12-15 22:15 . 2008-12-15 23:33 <DIR> d-------- c:\program files\Spyware Cease

2008-12-15 21:41 . 2008-12-16 14:55 <DIR> d-------- c:\program files\ThreatExpert Memory Scanner