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Hmmmm. OK, that's not the issue.

 

Try this:

 

Download, unzip, and run the uninstall tool from this link:

 

http://pcpitstop.com/utilities/Remove-PCPitstop.zip

 

Once that completes, try running the test again. It should ask to install a new Active X control before running the test.

 

Please let us know if the issue persists.

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  • 3 weeks later...

Hmmmm. OK, that's not the issue.

 

Try this:

 

Download, unzip, and run the uninstall tool from this link:

 

http://pcpitstop.com/utilities/Remove-PCPitstop.zip

 

Once that completes, try running the test again. It should ask to install a new Active X control before running the test.

 

Please let us know if the issue persists.

 

I have the same problem. Testing worked until recently (it is now July 9th). I downloaded and ran the uninstall utility. Tried to test again, had to install Active x control. same result as beforei.e unable to load results, sorry for inconvenience. Any further thoughts? Brian

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I have the same problem here; I reinstalled the ActiveX, and it still persists. I know the test worked for me two days ago.

 

The remove PC Pitstop thing didn't work, and I had to use Spybot to remove the ActiveX control.

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To completely remove the old Active X control, open a command prompt and type these commands:

 

CD\windows\downloaded program files

 

Then at the new prompt, type, one at a time, and hit the 'Enter' key after each command:

 

regsvr32 /u pcpitstop.dll

regsvr32 /u diskfau.dll

del pcpitstop.dll

del diskfau.dll

 

Then try testing again and see if it loads PC Pitstop Utility 189.

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After typing regsvr32 /u pcpitstop.dll, I get this:

 

Posted Image

Every site I've been to says running cmd as administrator will solve it, but it doesn't for me.

 

But that's probably a whole different issue. I managed to kill the activeX with HijackThis and reinstall it, and the test still doesn't work.

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Go to C:\Windoes\Downloaded Program Files and see if there is a PC Pitstop Utility there.

 

If so, right-click to select 'Properties' then select the 'version' tab and check the version number. Then right-click the control and select 'remove'.

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Strange....there's nothing in there. Even while I'm running the test.

 

I'm on Vista, running IE8 beta (which worked with the pit test before), would that make any difference?

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