buckskinpass Posted April 19, 2008 Share Posted April 19, 2008 I've run the online test and it reports that I don't have any antivirus Installed on my computer. I do have (Trend Micro Internet Security 2008) installed and running, Its a suite that has an antivirus module. Just an FYI. Link to post Share on other sites
IntelGuy Posted April 19, 2008 Share Posted April 19, 2008 Click on the "Install Antivirus" tip and at the bottom of the page that opens is a link to report the product and get it added to the database. Link to post Share on other sites
buckskinpass Posted April 19, 2008 Author Share Posted April 19, 2008 I tried that. The Problem is, it doesen't show up on the list as even running. Link to post Share on other sites
IntelGuy Posted April 20, 2008 Share Posted April 20, 2008 Can you post a new Tech Express so we can get a look? Thanks. Link to post Share on other sites
buckskinpass Posted April 21, 2008 Author Share Posted April 21, 2008 Here you go. http://www.pcpitstop.com/techexpress.asp?id=HPV8TWPLF4GS8MRG Man I hope I did that right! Link to post Share on other sites
dave Posted April 24, 2008 Share Posted April 24, 2008 Perfect. I see a potential problem now...this is 64-bit Windows. Is your copy of Trend a 64-bit version as well? Link to post Share on other sites
buckskinpass Posted April 24, 2008 Author Share Posted April 24, 2008 In my own feeble mind, I was thinking along those lines... I decided to install the 32 bit version on my 32 bit XP partition and ran a test, surprisingly it doesn't show up either. I'll post a tech link once I reboot into XP. Link to post Share on other sites
buckskinpass Posted April 24, 2008 Author Share Posted April 24, 2008 Parts of the program are showing up but not all. No antivirus or spyware which are in the same module. http://www.pcpitstop.com/techexpress.asp?id=GRCNSWPLF4GSEKUG Link to post Share on other sites
dave Posted April 25, 2008 Share Posted April 25, 2008 Yeah, I think we should be identifying one of those Trend parts as the antivirus. I am not sure which at the moment though. Also, there are some Symantec parts still running. Did you mean to do that, or is Norton just being stubborn? I would be interested to know, because I have had Symantec folks tell me several times that this doesn't happen. Link to post Share on other sites
buckskinpass Posted April 25, 2008 Author Share Posted April 25, 2008 Most of the leftovers were part of Symantec Live Update, I was able to uninstall that using add and remove. Funny how it all installs in 1 process and how it takes 2 or 3 steps to uninstall everything. There were 2 services that wouldn’t uninstall, Symantec core and Symantec lic net connect. For the time being I just disabled them. It is fishy why they aren’t included in the in the uninstall processes. Link to post Share on other sites
dave Posted April 25, 2008 Share Posted April 25, 2008 I am shocked--shocked--that it didn't uninstall properly. Try this tool: http://service1.symantec.com/SUPPORT/tsgen...005033108162039 We're taking a look at the Trend issue. Link to post Share on other sites
buckskinpass Posted April 26, 2008 Author Share Posted April 26, 2008 Thanks Dave, that’s just what I needed. You guys are just awesome. Link to post Share on other sites
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