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riverratstan

Optimized ... or not?

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:wp:

 

Optimize comes with a 30-day money-back guarantee. If you are not getting a noticeable performance boost, you can exercize the refund option through our customer service page:

 

http://www.pcpitstop.com/store/service.asp

 

Thanks for greeting!

Yes, knew about refund, but unfortunately am well past that deadline.

Since slow performance is across the board (even a relatively small word document takes awhile to open), am wondering if there is a systemic soft/hardware problem. Can something like that exist that Optimize doesn't recognize?

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Defintely. Optimize is very specific in the items it addresses.

 

Please post a Tech Express link so we can take a look. If you haven't done that before, this should help:

 

http://forums.pcpitstop.com/html/helpfiles/techexphelp.htm

 

 

... Yes, knew about refund, but unfortunately am well past that deadline. ...

 

There is room for flexibility on the 30 days. I checked your order and was able to refund with no problem.

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Defintely. Optimize is very specific in the items it addresses.

 

Please post a Tech Express link so we can take a look. If you haven't done that before, this should help:

 

http://forums.pcpitstop.com/html/helpfiles/techexphelp.htm

There is room for flexibility on the 30 days. I checked your order and was able to refund with no problem.

 

OK, tried, and seemed to get through the scan, but not sure link got sent properly. Never did see the space that's supposed to be removed.

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OK, tried, and seemed to get through the scan, but not sure link got sent properly. Never did see the space that's supposed to be removed.

 

 

Went back and looked again. Found blank space, found how to highlight it, but when I hit 'backspace', got returned to previous page (same as clicking browser back button).

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Your Tech Express link is good. Each of the Customized Tune-up Tips is a clickable link that will open a page with specific suggestions how to resolve each issue.

 

Honestly, I think the problem with the general slowness is from having 128MB 0f memory.

 

You can have the Crucial utility scan your computer and see what your options are:

http://www.crucial.com/promo/index.aspx?pr...slp_dramperform

 

At the very least you may want to consider adding another identical module and bumping it up to 256MB.

 

My personal recommendation would be to get two 256MB modules and run it at 512, if the motherboard will support it.

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Your Tech Express link is good. Each of the Customized Tune-up Tips is a clickable link that will open a page with specific suggestions how to resolve each issue.

 

Honestly, I think the problem with the general slowness is from having 128MB 0f memory.

 

You can have the Crucial utility scan your computer and see what your options are:

http://www.crucial.com/promo/index.aspx?pr...slp_dramperform

 

At the very least you may want to consider adding another identical module and bumping it up to 256MB.

 

My personal recommendation would be to get two 256MB modules and run it at 512, if the motherboard will support it.

 

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Sorry I hadn't gotten back sooner to thank you for advice and processing refund. Had big weekend in Santa Cruz.

I guess what I'm hearing is the old adage 'You get what you pay for'. The big numbers seem to a low-tech guy like me to be plenty to work with when buying even a low end computer. I've always understood the more memory, the more data storage available, but it's never been intuitive to me that more memory also equates to better performance.

I've taken your advice and ordered a pair of 256 modules. Seems like a good 'gang for buck' at this time until I can invest in a new computer (hopefully in the not too distant future).

 

Thanks again. I'ts great to find an honest, informative and easy to use forum like this.

 

Stan

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