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jjrmather

Removing Exterminate

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I had the trial version of Exterminate installed some time ago and I purchased the license key today (8/1). When I was installing Exterminate to apply the key I got an error stating that Exterminate was already installed and asked if I wanted to upgrade the version. When I said yes I got an error saying that Exterminate.exe could not be renamed and the installation failed. I tried to use the remove programs through Windows but it could not remove the exterminate.exe file either. I am now stuck with a product key with no product to use it with. Any help would be appreciated.

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Never mind, I got it. I used regedit to give myself all the right to the Exterminate files and this allowed me to remove it completely and then reinstall.

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:wp:

 

Glad to hear you got it sorted out.

 

Thanks for letting us know, and thanks for purchasing Exterminate.

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