gordesky1 Posted July 11, 2007 Share Posted July 11, 2007 not sure if this is the right thread to post this but i need a couple ansers. 2days ago 2 of my steam accounts been hacked and i went on a back up account i had and i saw him playing a game on it. i got one of the accounts back but he still has one of them that he will not give back. so i submit a support ticket to steam with a scanned copy of the cdkey slip with my name on it and account infomation . after i submit it auto ansered with 3 messages. does that meen they do that allways than a real person will get back to me? also will they get this account back for me if i sent the slip to them and stuff? Link to post Share on other sites
el kido Posted July 11, 2007 Share Posted July 11, 2007 not sure if this is the right thread to post this but i need a couple ansers. 2days ago 2 of my steam accounts been hacked and i went on a back up account i had and i saw him playing a game on it. i got one of the accounts back but he still has one of them that he will not give back. so i submit a support ticket to steam with a scanned copy of the cdkey slip with my name on it and account infomation . after i submit it auto ansered with 3 messages. does that meen they do that allways than a real person will get back to me? also will they get this account back for me if i sent the slip to them and stuff? :ticked: explain to me how you get hacked??? You cant really count on these people to help you. I am unsure how steam will help, but i know that microsoft sucks at helping. I have XBOX Live, only was suppose to have it for one month, but it has been three months and they have sent numerous emails saying they are going to cancel it. Yet, they havent. I got lucky. might endup the same with steam. I was never fond of it, thats what ruined half life for me can you change your password? Link to post Share on other sites
mme Posted July 11, 2007 Share Posted July 11, 2007 (edited) did you sell this account how did get it can you close it http://bbs.progenic.com/Topic7332-12-1.aspx i never heard that Edited July 11, 2007 by mme Link to post Share on other sites
gordesky1 Posted July 11, 2007 Author Share Posted July 11, 2007 (edited) i dont know how it got hacked i haveint played it for about 2months than yesterday i wanted to play some and it whouldint let me threw. than my cusion told me someone was on my account playing the old couterrike lol. and i never i meen never gave anyone my password lol he keeps telling me its easy to hack them and nope didint sell it. i bought it at bestbuy 2years ago Edited July 11, 2007 by gordesky1 Link to post Share on other sites
AznVengence Posted July 11, 2007 Share Posted July 11, 2007 :ticked: explain to me how you get hacked??? You cant really count on these people to help you. I am unsure how steam will help, but i know that microsoft sucks at helping. I have XBOX Live, only was suppose to have it for one month, but it has been three months and they have sent numerous emails saying they are going to cancel it. Yet, they havent. I got lucky. might endup the same with steam. I was never fond of it, thats what ruined half life for me can you change your password? haha the thing with microsoft is: you gotta call them to unsubscribe. I did it that way and it worked, they no longer billed me. They make you wait in emails ! Link to post Share on other sites
el kido Posted July 11, 2007 Share Posted July 11, 2007 haha the thing with microsoft is: you gotta call them to unsubscribe. I did it that way and it worked, they no longer billed me. They make you wait in emails ! thing is, i paid with a $50 visa gift card, and i paid $8 for my LIVE already used up the card....so they are charging nothing! Link to post Share on other sites
mme Posted July 11, 2007 Share Posted July 11, 2007 you should go here go to hijackthis open and run it scan and save log file it will open as note pad right click select all then copy any blue file then paste it and post it in the hijackthis forum heres the download http://filehippo.com/download_hijackthis/?199 post your log here start new topic http://forums.pcpitstop.com/index.php?act=SF&s=&f=25 do this to be sure Link to post Share on other sites
porksandwich9113 Posted July 11, 2007 Share Posted July 11, 2007 If he got hacked, i would suspect theres a keylogger or trojan of some sort on your computer. It's pretty common these days. Stuff like that is especcially designed to steal personal information. Link to post Share on other sites
Simon9one Posted July 11, 2007 Share Posted July 11, 2007 It is probably a keylogger. Although, if you have a weak password, it could have been cracked. Link to post Share on other sites
gordesky1 Posted July 12, 2007 Author Share Posted July 12, 2007 (edited) so far no viruses or spyware or malware or keyloggers and the guy told me he hack both of them and also he tells me they should make teh firewall better.. also i did have ony a 4 letter and 3 number password but i never had this problem sense i got the acoount 3years ago. i look on steam forums and there pretty much alot of peaple geting hacked. also i did a hijackthis and posted. but to me it looks cleaned Edited July 12, 2007 by gordesky1 Link to post Share on other sites
Simon9one Posted July 12, 2007 Share Posted July 12, 2007 (edited) Log looked clean to me too, but wait for a trusted HJT advisor to look over it. They know more than us amateurs. Edited July 12, 2007 by Simonsells91 Link to post Share on other sites
gordesky1 Posted July 17, 2007 Author Share Posted July 17, 2007 just wanted to let you guys know steam got back to me and reseted my password:) and the account is back to me again lol Link to post Share on other sites
Simon9one Posted July 17, 2007 Share Posted July 17, 2007 That's great to know Link to post Share on other sites
.png.9d4b89b15b2cd5e65edd93a0e6823dce.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now