Jump to content

Archived

This topic is now archived and is closed to further replies.

Rocker452

Optmize and Vista

Recommended Posts

I installed Optimize v. 1.5.11.2 on Visa Ultimate and when i do a scan it gets to the registy scan and stalls looking for CLIDs. I've tried uninstalling it deleteing the progrm folder then reinstalling it but still does the same thing. On the same computer i have XP installed(dual boot) and run Optimize on it also with no problem.There was a thread in forum with this problem but he was using Win2000 but they had him put in a service ticket so didn't have a solution for the problem.

Share this post


Link to post
Share on other sites

:wp:

 

We are still working the issue. It is slow-going as we have been unable to reproduce the problem in our test machines. I would be interested in seeing your Optimize logfile and perhaps getting a reg dump as well. If you are interested, please open a ticket at the help desk so we can get your contact information:

 

http://www.pcpitstop.com/store/service.asp

Share this post


Link to post
Share on other sites

:wp:

 

We are still working the issue. It is slow-going as we have been unable to reproduce the problem in our test machines. I would be interested in seeing your Optimize logfile and perhaps getting a reg dump as well. If you are interested, please open a ticket at the help desk so we can get your contact information:

 

http://www.pcpitstop.com/store/service.asp

 

 

I sent a ticket with the log file in it but didn't look like it had any useful info in it . I'm not real clear on what you mean by reg dump but i assume you mean a registy backup file. Let me know if this is what you were wanting.

Share this post


Link to post
Share on other sites

I sent you an email with something to try. Let me know if it doesn't help.

Share this post


Link to post
Share on other sites

×
×
  • Create New...