"Cannot load language file"

[daveu]

Hi. I've just tried to run Optimize and I get the above message.

 

Can you help please?

[IntelGuy]

 

Sorry to hear the software is not performing properly.

 

Please try this:

 

Go to Start>Programs>PC Pitstop>Optimize>uninstall PC Pitstop Optimize and run the uninstaller. (If the uninstaller is missing or broken, proceed to the next step.)

 

Once that completes, go to My Computer>C:\>Program Files>PC Pitstop>Optimize and delete the entire Optimize folder.

 

Now do a reinstall with a new copy of the program from here:

http://www.pcpitstop.com/store/service.asp

[daveu]

 

Sorry to hear the software is not performing properly.

 

Please try this:

 

Go to Start>Programs>PC Pitstop>Optimize>uninstall PC Pitstop Optimize and run the uninstaller. (If the uninstaller is missing or broken, proceed to the next step.)

 

Once that completes, go to My Computer>C:\>Program Files>PC Pitstop>Optimize and delete the entire Optimize folder.

 

Now do a reinstall with a new copy of the program from here:

http://www.pcpitstop.com/store/service.asp

 

I wish I could say that I'm impressed . . . . but I'm not . . . . I'm simply amazed and astonished at the speed of your response. Unistalled/reinstalled/optimized - just need to restart the PC and "the job's a good 'un" as they say around here (Yorkshire, UK).

Many thanks again.

[IntelGuy]

Glad to hear you got it working again.

 

Thank you for purchasing our software.