PC Pitstop Erase Cleaner Tool has encountered a problem and needs to c

[Guest vbarrio]

When I click on the icon to open the program, I get up to recent used documents and then get

: "PC Pitstop Erase Cleaner Tool has encountered a problem and needs to close. We are sorry for the inconvenience."

 

When I look at the error, it says:

Error Signature

AppName: pcpitstoperase.exe AppVer: 1.0.6.82 Mod Name. shell32.dll ModVer: 6.0.2900.2951 Offset: 0002ee1a

 

And that is all I get.

 

The program closes and never does what it is suppose to do.

 

Can anyone help me?

[IntelGuy]

 

What you are describing is consistent with an error brought on by updating to IE7.

 

You need to update Erase to version 1.1.6.5. You can do that at no charge from our customer service page:

 

http://www.pcpitstop.com/store/service.asp