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Exterminator hangs


Melelina

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I decided to try the free Exterminator. The quick scan went fine and was extremely fast (maybe 5 seconds). (It did find something that I could find no remnant of anywhere on my computer and is not something I have had since 1999 on a very old first computer when I didn't know any better, so I question the validity of the scan). The scan should list the location of the questionable object. Most antispyware applications I have used do that. I did doubleclick on it and on the webpage that took me to, I then searched the registry for all keys mentioned and I had none of them. Searching all the dlls would take a long time...I searched for a few and found none. Exterminator should pinpoint the location of the malware. I certainly would not let Exterminator delete/quarantine/etc anything it found unless I could first confirm that I really have the malware and that Exterminator is not instead finding an FP.

 

I decided later to run a full scan. That was a mistake. It appeared to be scanning C:\Documents and Settings\Marilyn\My Documents\My Virtual Machines for an extremely long period of time. So, I decided to cancel the scan. It said to wait - that the scan was being stopped, but it continued to scan the above folder. I waited 5 minutes and it was still scanning My Virtual Machines folder and it never stopped the scan.

 

Finally, I used Task Manager to shut it down. When I went to do that, I got a popup from Microsoft wanting me to send a report on the hung application which I did.

 

Event Type: Error

Event Source: Application Hang

Event Category: (101)

Event ID: 1002

Date: 1/19/2007

Time: 3:24:37 PM

User: N/A

Computer: MELE

Description:

Hanging application exterminate.exe, version 1.0.3.9, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 48 61 6e 67 ion Hang

0010: 20 20 65 78 74 65 72 6d exterm

0018: 69 6e 61 74 65 2e 65 78 inate.ex

0020: 65 20 31 2e 30 2e 33 2e e 1.0.3.

0028: 39 20 69 6e 20 68 75 6e 9 in hun

0030: 67 61 70 70 20 30 2e 30 gapp 0.0

0038: 2e 30 2e 30 20 61 74 20 .0.0 at

0040: 6f 66 66 73 65 74 20 30 offset 0

0048: 30 30 30 30 30 30 30 0000000

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