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First thing is to try to inistall 1.0 from here: http://benderda.freepgs.com/optimize-setup-v14.exe


and then immediately upgrade from here: http://pcpitstop.com/store/service.asp



If that does not resolve the issue, try this:


Go to Start>Programs>PC Pitstop>Optimize>uninstall PC Pitstop Optimize and run the uninstaller. (If you get a message that it is broken or missing, proceed to the next step.)


Once that completes, go to My Computer>C:\>Program Files>PC Pitstop>Optimize and delete the entire Optimize folder.


Then go to Start>Run>type "regedit" without the quotes and hit the 'enter'key.

Once the registry editor opens, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\PCPitstop\Optimize and delete that folder as well.


Now do a reinstall with a new copy of the program from here:



You will need your license key for this procedure.

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