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Hi guys

I have loved PC pit stop and have used it for years, it has been a valuable asset in my favorites list

optimize is a great way for me to support your cause, however, optimize bring my system to a screaming stumble, my wife even said whats up with your machine, and she wouldn't even know if I put a whole new machine in front of her. I would like to continue to use optmize if you can get it to optimize, instead of cripplize.

Start up & shut down is a shame

Startup, no destop icons for 30 second after windows has loaded

IE7 hit the incon and the browser doesn't open for 5-6 seconds after you hit the button.

pages load at half the speed they did before or not at all.

Did I get a bad download or what because its hard to believe that a released version could slow down so many things, I mean it should at least speed up 1 or 2 things don't you think?

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  • 2 weeks later...



You need to open a ticket with the help desk so that we can work with you to get this resolved.




First step is to rollback the changes. To undo the changes Optimize made to your system, open the program and put a dot by 'restore system settings' and then run the program again. If that fails to correct the problem, go to Start>Programs>Accessories>System Tools>System Restore and restore your computer to the first restore point before Optimize was installed.


Step two is to eliminate the possibility if a corrupted download.


Go to Start>Programs>PC Pitstop>Optimize>uninstall PC Pitstop Optimize and run the uninstaller.


Once that completes, go to My Computer>C:\>Program Files>PC Pitstop>Optimize and delete the entire Optimize folder.


Then go to Start>Run>type "regedit" without the quotes and hit the 'enter'key.

Once the registry editor opens, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\PCPitstop\Optimize and delete that folder as well.


Now do a reinstall with a new copy of the program from here:




Our software comes with a 30-day 100% satisfaction money-back guarantee.

If you are not satisfied, just let us know and your money will be refunded.

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