rhh1 Posted August 21, 2006 Share Posted August 21, 2006 I have the latest version of Optimise. I have used Optimise for over a year. Recently. my internet connection lost most of its download speed. That happened immediately after a run of PC Optimise. Perhaps that was a co-incidence. My ISP, Nildram, reports a good DSL service at my exchange. I have repeatedly used Optimise to try to get an improvement of the download speed, but to no effect. I should be getting 4Mbps. My test results are at http://www.pcpitstop.com/techexpress.asp?id=E0VJPWGMFQQSJLBC I would appreciate any help. Richard Link to post Share on other sites
IntelGuy Posted August 22, 2006 Share Posted August 22, 2006 Open the Optimize program, put a dot by 'restore system settings' click 'next' and pick the date when you ran Optimize and the problem started. If that fixes the problem, it was definitely something Optimize did. If that does not fix the problem, have you tried rebooting your DSL modem or renewing your IP address? Is there any proprietary software from your ISP that Optimize could be conflicting with? You are using Optimize version is 1.5.9.4? I noticed that you are a long-time Optimize customer (Thank you!) Did this start with the first use of 1.5.9.4, or had that version successfully run previously? What connection type and speed are you selecting from the first screen? If you are using 'safe', have you tried 'max'? Link to post Share on other sites
rhh1 Posted September 6, 2006 Author Share Posted September 6, 2006 Open the Optimize program, put a dot by 'restore system settings' click 'next' and pick the date when you ran Optimize and the problem started. If that fixes the problem, it was definitely something Optimize did. If that does not fix the problem, have you tried rebooting your DSL modem or renewing your IP address? Is there any proprietary software from your ISP that Optimize could be conflicting with? You are using Optimize version is 1.5.9.4? I noticed that you are a long-time Optimize customer (Thank you!) Did this start with the first use of 1.5.9.4, or had that version successfully run previously? What connection type and speed are you selecting from the first screen? If you are using 'safe', have you tried 'max'? ############################################################## Thank you very much for this. In fact I have found that my problem has been due to a fault that has developed in the telephone cable that leads to the socket I have been connecting to. When I connected my modem to the incoming 'phone socket, the problem ended. Again, thank you very much for taking the time to post the above response to my problem. Richard Link to post Share on other sites
IntelGuy Posted September 6, 2006 Share Posted September 6, 2006 Very glad to hear you got the issue resolved. Thank you for posting back with the solution. Link to post Share on other sites
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