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Privacy Scan


Guest TC

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I purchased PC Pitstop Erase and Optimize. I have tried a few times and still cannot get the privacy scan to complete its scan. I keep getting an error message saying that it had to shut down: "PC Pitstop Erase Cleaner Tool has encountered a problem and needs to close. We are sorry for the inconvenience."

 

Anybody know how to fix this? I'd appreciate any help.

 

Thanks!

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:wp:

 

By chance are you also using IE7 beta? There is a bug that has surfaced since the release of IE7 beta. There will be an update to Erase that fixes this in the very near future, but I don't have an exact date.

 

Please send me a PM or contact us through the help desk ( http://pcpitstop.com/store/service.asp ) with your order ID # or your email address and I can link you up to the evaluation copy that has the fix, until the update is released, or I can refund your order, if you prefer.

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