Last Stop before reinstall

93sc · April 6, 2006

I have been fighting with this for about a day now. I have run Avast mutiple times inand out of safe mode, spybot, and norton and I can't get rid of whatever it is thats on this machine. The closest I have come to figuring things out is trojano-2873, but it keeps comming back. If anyone can give me something else to try before we reinstall that would be great.

Thanks

Logfile of HijackThis v1.99.1

Scan saved at 1:32:25 PM, on 4/6/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Ixia\Endpoint\endpoint.exe

C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\Program Files\Symantec AntiVirus\SavRoam.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\win3207947423132.exe

C:\WINDOWS\CheckS02.exe

C:\windows\mousepad9.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\Unlocker\UnlockerAssistant.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sathre-Bergquist, Inc.

R3 - Default URLSearchHook is missing

F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\yxhxh.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe,jsnbryn.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: web compressor - {23FB5ADD-DA37-4a40-9FC0-B0E2384CDE92} - C:\WINDOWS\system32\nsvF1.dll

O2 - BHO: RieMon Class - {70F6A776-579A-4C95-BA88-134253907752} - C:\WINDOWS\system32\irsmftjs.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [sigmatelSysTrayApp] sttray.exe

O4 - HKLM\..\Run: [intelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" BOOT

O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe

O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [win3207947423132] C:\WINDOWS\win3207947423132.exe

O4 - HKLM\..\Run: [TheMonitor] C:\WINDOWS\CheckS02.exe

O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard9.exe

O4 - HKLM\..\Run: [mousepad] C:\windows\mousepad9.exe

O4 - HKLM\..\Run: [w0b6a022.dll] RUNDLL32.EXE w0b6a022.dll,I2 0002616d00b6a022

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [unlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [irssyncd] C:\WINDOWS\system32\irssyncd.exe

O4 - Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O15 - Trusted Zone: http://click.getmirar.com (HKLM)

O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)

O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)

O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sathre.com

O17 - HKLM\Software\..\Telephony: DomainName = sathre.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sathre.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = sathre.com

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll

O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll

O20 - Winlogon Notify: Uninstall - C:\WINDOWS\system32\kcdlt1.dll (file missing)

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: Ixia Performance Endpoint (IxiaEndpoint) - Ixia - C:\Program Files\Ixia\Endpoint\endpoint.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

**Trevuren** · April 6, 2006

Hi 93sc and welcome to the PC Pitstop Forums .

My name is Trevuren and I will be helping you with your log.

You have a few more things going on here than I think you are aware of.

A. I notice that you are using more than one antivirus program. This is very dangerous, as multiple AVs can interfere with one another and actually allow MORE viruses to get through. I strongly suggest you either (1) configure only one antivirus program to enable automatic realtime scanning, and leave the rest disabled most of the time, or (2) go to Start -> Control Panel -> Add/Remove Programs and uninstall all but one antivirus program

B. 1. Please download Ewido Anti-Malware

Install ewido anti-malware
Launch ewido, there should be an icon on your desktop, double-click it.
The program will now open to the main screen.
When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.

You will need to update ewido to the latest definition files.
- On the left hand side of the main screen click update.
- Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")
Exit Ewido, do not run the scan yet!

If you are having problems with the updater, you can use this link to manually update ewido.

ewido manual updates

2. Please download Brute Force Uninstaller to your desktop.

Right click the BFU folder on your desktop, and choose Extract All
Click "Next"
In the box to choose where to extract the files to,
Click "Browse"
Click on the + sign next to "My Computer"
Click on "Local Disk (C:) or whatever your primary drive is
Click "Make New Folder"
Type in BFU
Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.

Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

4. Once in Safe Mode, Open Ewido:

Click on scanner
Click on Complete System Scan and the scan will begin.
You will be prompted to clean the first infection.
Select "Perform action on all infections", then proceed.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido anti-malware.

5. Then, please go to Start > My Computer and navigate to the C:\BFU folder.

Start the Brute Force Uninstaller by doubleclicking BFU.exe
In the scriptline to execute field type or paste c:\bfu\alcanshorty.bfu
Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
Wait for the complete script execution box to pop up and press OK.
Press exit to terminate the BFU program.

Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.

Regards,

Trevuren

93sc · April 6, 2006

The only reason I had 2 AV programs running was that Norton wasn't doing anything and I was trying to fix this current infection.

I have mutipule Ewido Logs becuase I could not run a full scan without the program crashing. I had to run the memory scan, let it clean itslef out, then the registry scan and so on till I could run the full scan. I will be including everything I have for eth sake of completness.

Thanks again for your help.

HJT: