Jump to content

Change Mode

Not getting speed I bargained for


Recommended Posts

Guest Esschoir

I'm a Comcast top tier customer and I should be getting 8 Mbps download, but I only see about 5.2 on my desktop, and 4.2 on my laptop thru wireless G. These numbers are reported after numerous tests at various test sites (PC Pitstop included) on various servers, at various times and various dates. The 5,2 and 4.2 represent the consistent, reproducible high end of the throughput I am getting.

 

I recently installed a Netgear powerline based range extemder (WGX102 and XE102). I'm seeing a further loss of Internet speed with that on the laptop - dropping from the low 4's to the low 2's at best.

 

When I'm connected to the admin page of the wgx102 it states that it is communicating with the xe102 at approx 11 or 12 Mb/s.

 

There is also an encryption utility software that appears to detect the powerline network through an ethernet connection to the router. It reports a connection speed of about 6 Mbps. Either way, those two sources do not indicate that the powerline should be a bottleneck for my Internet connection all the way down to the speed than I'm actually seeing.

 

Anyone have any ideas what's slowing me down, from the desktop problem all the way down the (power)line?? Many TIA.

Link to post
Share on other sites
Guest simplejohn

Hey...

Basically your ISP commit to DL speed for their site.

Downloading from other sites can be low the promised due

to network lags and so on...

____________________

Have you ever tried to play online casino ? It's better the Vegas - Don't have to leave home...

Link to post
Share on other sites
Guest Esschoir

How is the desktop hooked up to the net? is it through the router that is coming of the cable modem or is it through the powerline?

Thanks for responding!

 

Desktop connects to the modem through the router. No connection through the powerline for the desktop. Have tested the desktop directly to the modem, taking the router out of the equation. No change in speed.

Link to post
Share on other sites
Guest Esschoir

Hey...

Basically your ISP commit to DL speed for their site.

Downloading from other sites can be low the promised due

to network lags and so on...

____________________

Have you ever tried to play online casino ? It's better the Vegas - Don't have to leave home...

I hear what you're saying, but the *best* speed I can get - all kinds of sites, all times of day and night, is 5 Mbps, a full 3 Mbps below the 8 that is advertised. Consistently.
Link to post
Share on other sites

EssChoir,

I think part of the problem is misleading? advertising by the cable companies. They can advertise 8MBS, but you can only attain that speed in a laboratory setting. Once it hits the "real" world, that speed is out the window. I do not know of anyone that consistantly hits the full bandwidth they have available. In fact, I believe that almost impossible, outside of the lab.

 

Also, the same for your wiFi. It advertises 11 MBps, 22 MBps, or more, but thats only the capability, again in the lab. Real world, expect only 25-75% of whats advertised...depending on your stiuation and many, many factors.

Link to post
Share on other sites
Guest Muddydawg75

That works both ways though... I have insight broadband and I am seeing higher than advertised speeds.

 

I am currently paying for 4mb cable but they are doing something so that I am seeing these kinds of speeds

 

Download Bandwidth Test Results

Download speed: 6046 kilobits per second

 

 

Download Bandwidth Test Results

Download speed: 6664 kilobits per second

 

I never see less than 4mb unless it is what I would consider extreme peak hours.

Link to post
Share on other sites

Hi,

 

Im a comcast customer too, and whenever i check my speed on pcpitstop i dont get a download speed of over 5500kbps it does show my right upload speed tho of close to 768 kbps

 

The best site Ive used to check my speed it - http://www.speakeasy.net/speedtest/

 

and click the button for NY on the left side.

 

Your speeds are going to vary depending on where these sites are in the country and how long it takes for the information to transfer to your computer.

 

When I do the test on speakeasy, my results for NY are over 7000 kbps everytime.

 

And if your still not getting close to the speeds your supose to get i would get in contact with comcast and have them check ur lines -

 

I had many problems with comcast and they came out here and dealt with me for over 1 month til someone finally figured out what the problem was.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...