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Found 3 results

  1. I haven't been able to run a full scan, it always stops at scanning the drivers and throws this notification at me: Ajax error returned: timeout save StabilityTests.asp Not sure what to do, only other thing related to this when Googled is this: Unfortunately, there are no real solutions and the OP did not let us know the solution. Maybe a fresh install would work?
  2. Hello, I recently got Super Shield updated after I had to monkey around with Windows 10 for a bit, now I cannot open the PC Matic Pitstop to run a scan. I click on the icon (which is set to 'Run as Admin' as default) and I get the loop for a few seconds then another small windows pops up with no words on it, just a yellow triangle with a n'!' in the middle. There is a button with 'OK' on it, so i click it and and it loads forever and will not let me access anything. Any help is appreciated. This has happened before and I'm not sure how I fixed it. I believe I updated Super Shield but I already have it updated. Maybe not?
  3. Hello! Recently, my PC Matic Supershield in my task bar is red and says I am not protected. I have no idea what caused it, I haven't done anything. I've tried several uninstalls and reinstalls but to no avail. I've been happy with PC Matic up until this point and I'd greatly appreciate any help! I don't know if this helps, but I have a Windows 10 1709, OS build is 16299.125. Thank you! If I left out any vital information, let me know! Blackout
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