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Can someone please tell me why PC Matic isn't catching this? I have gotten it twice on my own laptop and once on another laptop that PC Matic is supposed to be protecting. Also, how to make sure the malware is removed? I'm disappointed that PC Matic isn't protecting our machines from this.
generally, do you guys have a better opinion of Norton or Bitdefender? i'm a longtime Norton guy, but my subscription is about to expire, and i've heard great things about Bitdefender lately. BUT i tried contacting customer service and it was a complete nightmare. so i'm leaning on sticking with Norton, but... just wanted to hear some opinions from people who might've used both.