I have been trying to change my password for 3 days with no luck. I enter my email in the window but I never get the expected link message. I even entered a different email address and still no link message. Are my requests being swallowed in a black hole? I know there is no phone support but what am I supposed to do? I have been a VERY happy user but this is NUTS! Thanks for any help you can give me...I am not good with computers so be slow...Thanks