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Found 5 results

  1. If you have Screen Time enabled, and haven't yet added PC Matic to the Always Allowed list, you might want to do so now. In fact, it should be mandatory upon installation. I just discovered that if the feature kicks in when a sub-feature like Downtime or App Limits triggers it, it will prevent the app from running until you return to your Mac, leaving your Mac vulnerable to malware and attacks. To resolve this issue, you must perform the following steps: Open "System Preferences" from either the Apple contextual menu, the Dock, Launchpad, or the Applications folder in Finder. Click "Screen Time" to open the Screen Time preferences. Click the "Always Allowed" tab. Click the search bar, and enter "PC Matic". Check the box next to PC Matic. If a four-digit passcode is set, you will be prompted to enter it. The attached image shows what the window looks like when you complete the above steps. After that, you shouldn't encounter anymore issues with Screen Time stopping PC Matic from running. I hope every end-user of PC Matic for Mac finds this article helpful. I'd hate to see what would happen to other PC Matic users if Screen Time did this to them, too.
  2. I downloaded the NCH "Moneyline" on line banking program only for the checkbook balancing feature. There was spyware/malware in the program that PCMatic did not catch. PCMatic ran several scans after the spyware download but it was never detected or removed. Hackers got my personal information and went to a bank branch in CA to try to withdraw money from my checking account. The Branch Manager stopped the withdrawal due to suspicious looking (fake) ID. Spent five nerve racking days changing all my bank and credit card accounts. The imposter also bought a SIM card from a Verizon store using my wife's cell number. The next day they went back to the same store and bought a iPhone 10x on my account. All Verizon did was remove the charges. Be aware that this program worked around the PCMatic scans and protection software. Had to get the Geek Squad to find and remove the spyware/malware.
  3. Hi, I'm 'evergreen' and recently reading news about undetectable malware ( https://arstechnica.com/information-technology/2019/11/newly-discovered-titanium-backdoor-employs-clever-ways-to-go-undetected/ ). Got me to wondering if SuperShield could effectively counter this and/or if additional research & development was being focused on this kind of nasty. Thoughts and comments?
  4. Hours after two successful scans had bright red full screen malware with following: "Internet Security Alert! Code: 055BCCAC9FEC" URL begins: https://muitomasjhs.info/ lengthy string follows above Phone number to call to request help from Microsoft was (888)374-9888 Normal actions to close ineffective but able to close Chrome from taskbar. What action is needed to clear and block future infection? If logs are needed will need instructions.
  5. I have this pesky Rockettab adware that infected both of my browsers Chrome and Firefox. I tried looking for it in the add and remove programs manager in the control panel but I didn't see either program. I'm currently checking my registry for any leads. Does anybody know what I can do to remove this? This adware is killing me.
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