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Found 4 results

  1. My computer has suddenly started doing weird things and I have no clue what could be wrong. I have Windows 7 and use Firefox all the time unless I am forced to use IE when Firefox won't work for a ssite. I am now getting an error message that says"WerFault.exe application error. The instruction at 0x74518918 (or it might be Ox74518918) referenced memory at 0x74518918 (or it might be Ox74518918). The required data was not placed into memory because of an I/O error status of Oxc00000b5." I get this error message whenever I try to do something, like paste into Notepad, update my browser, ......almost anything. It comes up and when I close it, it comes up again although I'm not sure ot says exactly the same thing as far as the numbers it shows. My computer has been running really slow lately at times and it is very hard to start my computer if I shut it off so I just use the 'Sleep' options. I have asolutely no idea what is wrong. I tried running your tests and can't sign into PcPitstop.....but it has been a while since I have come here for help. I tried doing them anonomously and they would not run. I tried cleaning out temp files, etc. like you suggest but it would not do it. What could this be? Thank you.
  2. In My zone alarm, it says my internet and my identity data is covered, but my computer says it is at risk. After some time, I was able to update Zone alarm, but the problem was still never fixed. When I try to fix it, it loads up to about 15%, then says ERROR. My internet has been getting painfully slower and slower, and Im afraid I will lose my computer soon. If anybody can help me, or has any siggestions, please help. I am not, by any means a computer expert, but I can navigate thru directions fairly well. Please Help. Thanks, Krista [email protected]
  3. Hi, a few days ago my web browser started to run very slowly, using up almost 50% of my CPU most of the time. There is also some sort of redirect malware on my computer as sometimes I get sent to random links whenever I use a search engine. I'll post my log here. Any help would be greatly appreciated Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 6:03:27 p.m., on 29/08/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16448) Boot mode: Normal Running processes: C:\windows\system32\taskhost.exe C:\windows\system32\Dwm.exe C:\windows\Explorer.EXE C:\Windows\System32\igfxpers.exe C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesApp32.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\windows\system32\wuauclt.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F3 - REG:win.ini: load=C:\Users\Edward\LOCALS~1\Temp\caqdricoxx.pif O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: DVDVideoSoftTB - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll O3 - Toolbar: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe O4 - HKLM\..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe O4 - HKLM\..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE O4 - HKLM\..\Run: [smoothView] C:\Program Files\Toshiba\SmoothView\SmoothView.exe O4 - HKLM\..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe O4 - HKLM\..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe O4 - HKLM\..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe O4 - HKLM\..\Run: [TosNC] C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe" O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Startup: PMB Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: http://easyabc.95599.cn O15 - Trusted Zone: http://www.95599.cn O15 - Trusted Zone: http://www.95599.sh.cn O15 - Trusted Zone: http://www.abchina.com O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgfws.exe O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgidsagent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesService32.exe -- End of file - 8070 bytes
  4. Hi, a few days ago my web browser started to run very slowly, using up almost 50% of my CPU most of the time. There is also some sort of redirect malware on my computer as sometimes I get sent to random links whenever I use a search engine. I'll post my log here. Any help would be greatly appreciated Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 6:03:27 p.m., on 29/08/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16448) Boot mode: Normal Running processes: C:\windows\system32\taskhost.exe C:\windows\system32\Dwm.exe C:\windows\Explorer.EXE C:\Windows\System32\igfxpers.exe C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesApp32.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\windows\system32\wuauclt.exe C:\Users\Edward\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Edward\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F3 - REG:win.ini: load=C:\Users\Edward\LOCALS~1\Temp\caqdricoxx.pif O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: DVDVideoSoftTB - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll O3 - Toolbar: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll O4 - HKLM\..\Run: [Persistence] C:\windows\system32\igfxpers.exe O4 - HKLM\..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe O4 - HKLM\..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE O4 - HKLM\..\Run: [smoothView] C:\Program Files\Toshiba\SmoothView\SmoothView.exe O4 - HKLM\..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe O4 - HKLM\..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe O4 - HKLM\..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe O4 - HKLM\..\Run: [TosNC] C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe" O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Startup: PMB Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: http://easyabc.95599.cn O15 - Trusted Zone: http://www.95599.cn O15 - Trusted Zone: http://www.95599.sh.cn O15 - Trusted Zone: http://www.abchina.com O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgfws.exe O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgidsagent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2012\TuneUpUtilitiesService32.exe -- End of file - 8070 bytes
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