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Found 8 results

  1. I got an email from you which says none of my devices have been cleaned despite my using my PC MATIC weekly.
  2. Does PCMatic work while using a VPN and if so, what VPN services are recommended by PCMatic?
  3. Greetings. Starting out the new year with a new scan. Had an issue where line 5825 was not running properly with a '0' or null error. Decided to reload the system as administrator and it then work through this issue but now it will not display the results of the scan. What is the needed fix? Thanks.
  4. My name is Christopher. I downloaded PCMatic to my laptop. I didn't have any problems. When I tried to download to desktop, I keep getting a ShellExecuteEx failed, code 1053 msg. I've went to the pitstop customer service page like they told me to download new product, pcmatic, and download and it downloads but when it gets to running security scan, it gives me the ShellExecuteEx failed msg everytime. Does anyone have any suggestions on how to fix this problem? Thanks for your time.
  5. iamgem The problem I am encountering with PC Matic is the scanning ends with an error reported during the High Level Threat Scan with the message that an error has occurred and PC Matic must close. Up to that point every scan works exactly as it it should (and I suspect that every scan after will do so as well). I have not installed Super Shield because I know that there is a conflict between it and the current antivirus software that I use (Spyware Doctor with Antivirus). I have had no problems over the 2 years that I have been using both programs together (both programs are currently uptodate) until about a month ago. I also use Malwarebytes Anti-Malware, Advanced SystemCare 5 and System Mechanic Pro with never any conflicts among any of them. There were no recent updates to any of them before this problem developed other than the data files which each uses. I have removed or disabled each of these programs (as wll as others) one at a time and tested PC Matic but the problem still occurs -- I have even tried re-installing PC Matic but with no success in fixing the problem. Here is the info from Event Viewer: ---------------------------------------------------------------------------------------------------------------------------------PC Matic Error during High Level Threats: Event Viewer ==================================== Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 10/12/2012 Time: 11:12:27 AM User: N/A (Administrator) Computer: HOME-7B0D9FAD53 Description: Faulting application pcmatic.exe, version 1.0.0.24, faulting module pcpitstopantivirus2.dll, version 1.0.0.15, fault address 0x000223c6. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 70 63 6d ure pcm 0018: 61 74 69 63 2e 65 78 65 atic.exe 0020: 20 31 2e 30 2e 30 2e 32 1.0.0.2 0028: 34 20 69 6e 20 70 63 70 4 in pcp 0030: 69 74 73 74 6f 70 61 6e itstopan 0038: 74 69 76 69 72 75 73 32 tivirus2 0040: 2e 64 6c 6c 20 31 2e 30 .dll 1.0 0048: 2e 30 2e 31 35 20 61 74 .0.15 at 0050: 20 6f 66 66 73 65 74 20 offset 0058: 30 30 30 32 32 33 63 36 000223c6 0060: 0d 0a ---------------------------------------------------------------------------------------------------------------------------------
  6. Hi everyone, I bought PC Matic a while back. Its does a good job most of the time but there are times after it scans I only want to apply some of the fixes it offers too. There are some that I dont want it to change as those cause problems. Is there a way to just have it fix certain things and not everything? Thanks, Mark P.S. I know you can pick which scans it does but thats not good enough. ASUS P8P67 PRO R3.1 LGA 1155 P67 ATX Intel Motherboard Intel Core i7 2600K LGA 1155 Boxed Processor Corsair Vengeance Series 16GB DDR3-1600 (PC3-12800) CL9 Dual Channel Desktop Memory Kit (Four 4GB Memory Modules) EVGA GeForce GTX 570 HD SuperClocked Graphics adapter - 1.25 GB - GDDR5 SDRAM Creative Labs Sound Blaster X-Fi Xtreme Audio Three, Western Digital Caviar Black 2TB 7,200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive WD2002FAEX - OEM OCZ Technology ZS Series 750 Watt ATX Power Supply Cooler Master HAF X Full Tower ATX Gaming Computer 2 28 inch Hannspree HD Monitors
  7. I've held off using PCMatic because I wasn't sure about whether there is any conflict with my favorite AV - Microsoft Security Essentials. So please enlighten me. I'll be very appreciative. Macktownjoe
  8. I want to run a full scan but I do not want to delete my cookies in Chrome (no one else ever uses this machine and I have a lot of log in info save). Is there any way to selectively delete IE cookies or just choose the ones I want to keep?
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