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About IntelGuy

  • Birthday 09/05/1950

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    By the Beautiful Sea

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    Overclocking Club

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  1. To restore the sound, from the Start screen type Computer, then open the icon for Computer when it is displayed. Right-click on the Computer icon, select properties, then click the 'hardware' tab followed by the 'Device Manager' button. Find the Sound, Video, and Game adapters and expand the selection by clicking on the "+". Then double-click on the device name to open the properties, then click the 'Driver' tab and then the 'Roll back driver' button. In order for us to prevent the issue from recurring please open a ticket at our help desk, from here: http://www.pcpitstop.com/store/service.asp
  2. You can open PC Matic and click on Options>Scan Options and set Update Drivers to "Off", then click the red "Save" button. Alternately, you can white list individual drivers from the end of a new scan by clicking on the red rectangle under the headings for Other-Drivers Test. The AutoFix option must be disabled for the option t be available. In order for us to prevent the issue from recurring please open a ticket at our help desk, from here: http://www.pcpitstop.com/store/service.asp We can also help with restoring the sound at our help desk.
  3. The first step to try to resolve the error message is to clear the browser cache. In IE6 go to Start>Control Panel>Internet Options>General>Temporary Internet Files>Delete Files >put a check mark by "Delete all offline content" then click OK>OK. For IE7/8/9/10 Go to Start>Control Panel>Internet Options>Browsing History>Delete> and click the button to delete the temporary Internet Files, then click 'yes', 'close', 'OK'. If that does not resolve the issue, run the Windows registry repair tool from the link below: http://files.pcpitstop.com/support/Repair-ActiveX.cmd If you are using Vista, Windows 7, Windows 8, or a 64 bit operating system, first save the file above to your desktop, then right-click on the saved file and select, "Run as administrator". When you run the tool you should see a command window open and be able to watch the tool's progress. The tool may appear to 'hang' once or twice, but if you wait the tool should complete. If the problem still exists, run the Active X control removal tool from the link below: http://files.pcpitstop.com/support/Remove-All.cmd Again, if you are using Vista, Windows 7, or Windows 8, first save the file above to your desktop, right-click and extract the file, then right-click on the extracted file and select, "Run as administrator". Once the removal tool completes, run PC Matic again and verify that it requests and successfully downloads a new Active X control. An Active X control install request will look like the image in this link: http://img855.imageshack.us/img855/1185/spv9.jpg
  4. Thanks for pointing that out. I will send a request to the webmistress to update those selections.
  5. Hey Tx, The name should be available by clicking the red rectange for the threats then mousing over the entry. Adding the location information back in (it is in the original Exterminate component) is on the list of to-do items, but not a priority. For now you can go to C:Program filesPC Pitstop and open up clean.xml by double clicking on it and it will show you the detailed path information as to what was found where, after the fact. At least you can see if something needs to be reinstalled..
  6. I would not recommend reloading windows for the difference that is showing in your tests.
  7. The disk tests are still very consistent on my computer:
  8. Most likely the difference is a result of something interrupting the disk test, but there could be other causes as well. The last time this issue came up it finally took a reinstall of Windows to correct it. The details about the previous report of this problem are here: http://forums.pcpitstop.com/index.php?/topic/176397-hdd-performance-test-results/ However, there have also been some recent changes made to the PC Matic disk test that have not yet been added to OverDrive, which could also account for the difference. To see if that's the case, I will run the tests on my own computer and post the results.
  9. Those items are probably in the scheduled tasks. Right-click on (My) Computer and select Manage,then click on the Task Scheduler, click on View, and add a check mark to 'Show hidden tasks'.
  10. You can try shutting off Intel SpeedStep in the BIOS and see if that allows Windows and OverDrive to read the OverClock, however SpeedStep can help keep the CPU cooler over all.
  11. I suspect that the issue has to do with Intel Speed Step downclocking the CPU unless it is under a load. Other overclocking utilities are reading the bclk and multi. However, if you boot the computer into Safe Mode and check the System Properties from there it should show the overclock. No idea why.
  12. OverDrive is reading what Windows System Properties is saying. Double check and let us know if Windows is reading the CPU speed as 4.0 and not 3.4.
  13. Put the mouse cursor in the Task Manager window and double-click. The menus and tabs should reappear. If it opens in one of the other tabs you can double-click in the margin running around the outside edge.
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