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Everything posted by Bayman

  1. I have now downloaded: Windows Repair All-In-One, 20+mb..... I now have it installed on my computer and running it....
  2. z downloaded the reimage pc repair too setup, when I ran it on my computer, I got the following error message: -Error while downloading, please check your internet connection... apparently all files aren't in the file I downloaded. is there any way to get the complete file for me to load onto my computer....
  3. Per your instructions: netsh int ip stop netsh int ip start My computer came back with: The following command was not found: int ip stop, same for start
  4. You said: "Click on Start and type cmd (without the quotations)." On all of the above where you had quotes around a command, I never used the quotes....could that be why nothing worked?
  5. Is there any way we can get to the restore points and restore it to a date when everything was working ok?
  6. Tried all of the above and still can't access the internet.... Not sure if this will help, when I did: ~~~~~~~~~~~~~~~~~~~~` Click the Start menu and enter cmd into the Search field. Right click on Command Prompt and select Run As Administrator. type "ipconfig/release" enter "ipconfig/renew""enter reboot ~~~~~~~~~~~~~~~~~~~~~~~ I got the following error message: "No operation can be performed on Local Area Connection while it has its media disconnected"
  7. Quote: "Open FRST/FRST64 and press the > Fix < button just once and wait." After I completed the above, my computer would and will not access the internet.... I tried to do a Restore and it said there are no restore points.... I am posting this from another computer as I cannot connect to the internet on SamSmith computer....
  8. Addition Text: Additional scan result of Farbar Recovery Scan Tool (x64) Version:06-05-2016 02 Ran by SamSmith (2016-05-05 22:46:45) Running from C:\1 Malware Removal\Farbar Recovery Scan Tool (FRST) Scan Windows 7 Professional Service Pack 1 (X64) (2015-01-07 05:23:13) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-159066257-559054521-1285519716-500 - Administrator - Enabled) => C:\Users\Administrator Guest (S-1-5-21-159066257-559054521-1285519716-501 - Limited - Dis
  9. Yes the computer is better since the little bit we've done.... I take that back, after going to Canadian Tire website it started acting up again...
  10. FRST Text: Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:06-05-2016 02 Ran by SamSmith (administrator) on SAMSMITH-PC (05-05-2016 22:45:50) Running from C:\1 Malware Removal\Farbar Recovery Scan Tool (FRST) Scan Loaded Profiles: SamSmith & PCPitstopSVC (Available Profiles: SamSmith & PCPitstopSVC & Administrator) Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: Chrome) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tut
  11. RogueKiller Scan Results RogueKiller V12.1.5.0 [May 2 2016] (Free) by Adlice Software mail : http://www.adlice.com/contact/ Feedback : http://forum.adlice.com Website : http://www.adlice.com/software/roguekiller/ Blog : http://www.adlice.com Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : SamSmith [Administrator] Started from : C:\1 Malware Removal\RogueKiller\RogueKiller.exe Mode : Scan -- Date : 05/05/2016 22:30:41 ¤¤¤ Processes : 1 ¤¤¤ [ZeroAccess] PCPitstopRTService.exe(2040) -- C:\Program Files (x86)\PCPitstop \Super Sh
  12. Running rkill.exe generated this info: Rkill 2.8.4 by Lawrence Abrams (Grinler) http://www.bleepingcomputer.com/ Copyright 2008-2016 BleepingComputer.com More Information about Rkill can be found at this link: http://www.bleepingcomputer.com/forums/topic308364.html Program started at: 05/04/2016 10:35:00 PM in x64 mode. Windows Version: Windows 7 Professional Service Pack 1 Checking for Windows services to stop: * No malware services found to stop. Checking for processes to terminate: * No malware processes found to kill. Checking Registry for malware related settings: *
  13. I don't see an icon for attaching files.....is there one?
  14. Note: after I ran Malwarebytes Anti-Malware there were a list of files that I quarantineed, as a result I was unable to connect to the internet, so I then went back into Malwarebytes Anti-Malware and unquaranteed those files, thus I was able to get back to this site and post the results of the two logs... I don't know which ones should be quaranteed or not....
  15. Here are the other logs: mbam-log-2016-05-04 (13-48-34) <?xml version="1.0" encoding="UTF-16"?> -<mbam-log> -<header> <date>2016/05/04 13:48:47 -0600</date> <logfile>mbam-log-2016-05-04 (13-48-34).xml</logfile> <isadmin>yes</isadmin> </header> -<engine> <version></version> <malware-database>v2016.05.04.06</malware-database> <rootkit-database>v2016.04.17.01</rootkit-database> <license>trial</license> <file-protection>enabled</f
  16. I can't find the Malwarebytes Anti-Malware log....there was no "Export" just "Delete"
  17. # AdwCleaner v5.115 - Logfile created 04/05/2016 at 13:36:26 # Updated 01/05/2016 by Xplode # Database : 2016-05-04.2 [server] # Operating system : Windows 7 Professional Service Pack 1 (X64) # Username : SamSmith - SAMSMITH-PC # Running from : C:\1 Malware Removal\AdwCleaner\adwcleaner_5.115.exe # Option : Clean # Support : http://toolslib.net/forum ***** [ Services ] ***** ***** [ Folders ] ***** [-] Folder Deleted : C:\ProgramData\LuckyBrowse [#] Folder Deleted : C:\ProgramData\Application Data\LuckyBrowse [-] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start
  18. I followed your instructions as per the above, I have Chrome as my browser, and I still have the problems. Web pages are popping up all over the place.
  19. I must have a browser virus as when I click on a link a new tab appears for other sites.... Another tab popped up and it said: "Attention Windows os user: your microsoft computer has been blocked.." "Computer system alert! System has been infected due to an unexpected error" "Please contact Microsoft Technicians 1-800-291-9660" I ran PC Matic 5 times to try and get rid of this problem, rebooting after each and every clean.....I don't understand why PC Matic can't fix it.... Would appreciate your help..
  20. I posted about the problems I'm having, I even sent pics of the popups.....to date I haven't heard anything..... http://forums.pcpitstop.com/index.php?/topic/204566-problems-with-popups/
  21. Is PC Matic supposed to control popups? I am using Internet Explorer 11 and no matter how high I go on that sliding scale those same popups keep recurring. If the control of popups is not part and parcel of PC Matic, could someone point me in the direction of a proven and tested popup stopper. Thanks
  22. None of the above worked for me, I have opened a ticket....
  23. I forgot to mention I am running Windows 7
  24. When I try to do the Scan I get the following error message. I have tried doing the scan numerous times and each time I can't get past this error message..... PC Matic has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Would appreciate any help you can give me.....
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