thatkristagirl

Ok, its under "dds logs -Zone Alarm wont update-"

ok i have the logs.... still looking how to post new thread

there's an option to run the scan, but on the dds icon I dont see run as administrator

I want to thank you for helping me through this process. It's been a little bit frustrating for me, so thank you!

Ok, here are the results from my Maleware ScanMalwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.orgDatabase version: v2013.10.25.06Windows XP Service Pack 3 x86 NTFSInternet Explorer 8.0.6001.18702Rich Collins :: D2Q7B6F1 [administrator]Protection: Enabled10/25/2013 11:49:36 AMmbam-log-2013-10-25 (11-49-36).txtScan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 223112Time elapsed: 37 minute(s), 3 second(s)Memory Processes Detected: 0(No malicious items det

Ok, Ill do that right now, thanks

Im having a problem with my zone alarm. It says my computer may be at risk, but when I click 'FIX NOW' or update antispyware/ antivirus, it downloads to 18% then gives me an error message.... I was told it may be a rootkit/virus or a trojan, Im going to search on those, but not sure what to do, any suggestions?? Thanks, Krista

In My zone alarm, it says my internet and my identity data is covered, but my computer says it is at risk. After some time, I was able to update Zone alarm, but the problem was still never fixed. When I try to fix it, it loads up to about 15%, then says ERROR. My internet has been getting painfully slower and slower, and Im afraid I will lose my computer soon. If anybody can help me, or has any siggestions, please help. I am not, by any means a computer expert, but I can navigate thru directions fairly well. Please Help. Thanks, Krista [email protected]