thatkristagirl

Ok, its under "dds logs -Zone Alarm wont update-"

ok i have the logs.... still looking how to post new thread

there's an option to run the scan, but on the dds icon I dont see run as administrator

I want to thank you for helping me through this process. It's been a little bit frustrating for me, so thank you!

Ok, here are the results from my Maleware ScanMalwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.orgDatabase version: v2013.10.25.06Windows XP Service Pack 3 x86 NTFSInternet Explorer 8.0.6001.18702Rich Collins :: D2Q7B6F1 [administrator]Protection: Enabled10/25/2013 11:49:36 AMmbam-log-2013-10-25 (11-49-36).txtScan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 223112Time elapsed: 37 minute(s), 3 second(s)Memory Processes Detected: 0(No malicious items detected)Memory Modules Detected: 0(No malicious items detected)Registry Keys Detected: 55HKCRCLSID{b9507101-e464-4b3b-a4cb-291aaedd94f2} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKCRTypeLib{006232f7-dbd6-4631-84e8-66ea161b43c4} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKCRInterface{BB9817CA-9B43-41EB-8706-44847957338D} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects{B9507101-E464-4B3B-A4CB-291AAEDD94F2} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtSettings{B9507101-E464-4B3B-A4CB-291AAEDD94F2} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{B9507101-E464-4B3B-A4CB-291AAEDD94F2} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKCRAppID{72D89EBF-0C5D-4190-91FD-398E45F1D007} (PUP.Optional.DefaultTab.A) -> Quarantined and deleted successfully.HKCRAppID{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3} (PUP.Optional.Delta.A) -> Quarantined and deleted successfully.HKCRCLSID{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKCRCLSID{4AA46D49-459F-4358-B4D1-169048547C23} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.HKCRCLSID{4CF088BD-BE95-40A5-BE9B-677F8683EDEA} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRTypeLib{305C6CB1-9D31-4489-881D-5A8E2DC3FE14} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRInterface{E79B1445-DFEA-4BEF-A786-E0C0F33C863B} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.IEButtonA.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.IEButtonA (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRCLSID{6FAC4823-815E-4361-836E-46D65ED2550B} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.IEButton.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.IEButton (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRCLSID{911F251E-34FD-465E-B6CE-DF00FF49A6BE} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.HbAx.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.HbAx (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRCLSID{FE4F1649-8909-49C0-87BA-24D65120DB46} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.IEButtonB.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.IEButtonB (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRTypelib{022C671F-6CBA-4A03-A8F9-3B3A361B235A} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRTypelib{8AD815FC-607B-419F-8B70-D345A507A54E} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRInterface{90F62EF7-58D1-4E8E-BB3E-CFB10BA9E47B} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtSettings{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtSettings{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtSettings{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{EEE6C35C-6118-11DC-9C72-001320C79847} (PUP.Optional.SweetPacks) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEBF} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKLMSOFTWAREMicrosoftInternet ExplorerExtensions{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEBF} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEC0} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftWindowsCurrentVersionExtStats{9034A523-D068-4BE8-A284-9DF278BE776E} (Trojan.Zlob) -> Quarantined and deleted successfully.HKLMSOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution OptionsSETUP.EXE (PUP.Optional.AirInstaller) -> Quarantined and deleted successfully.HKCRSmart-Shopper.HbInfoBand (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.HbInfoBand.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.Smrt-ShprCtrl (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCRSmart-Shopper.Smrt-ShprCtrl.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCUSOFTWARESmart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.HKCUSoftwareConduitSearchScopes (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.HKCUSoftwareUpdater By SweetPacks (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.HKCUSoftwareConduitFF (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.HKLMSOFTWAREDomaIQ (PUP.Optional.DomaIQ.A) -> Quarantined and deleted successfully.HKLMSOFTWARESmart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.HKLMSOFTWAREUpdater By SweetPacks (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.HKLMSOFTWAREGoogleChromeExtensionseooncjejnppfjjklapaamhcdmjbilmde (PUP.Optional.Delta.A) -> Quarantined and deleted successfully.HKLMSOFTWARESpeedchecker LimitedPC Speed Up (PUP.Optional.PCSpeedUp.A) -> Quarantined and deleted successfully.HKLMSOFTWAREWow6432NodeUpdater By SweetPacks (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.HKLMSYSTEMCurrentControlSetEnumRootLEGACY_SEEKEEN_SERVICE (PUP.Zwangi) -> Quarantined and deleted successfully.HKLMSYSTEMCurrentControlSetServicesSeekeen Service (PUP.Zwangi) -> Quarantined and deleted successfully.Registry Values Detected: 8HKLMSOFTWAREMozillaFirefoxExtensions|{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD} (PUP.Optional.SweetPacks) -> Data: C:Program FilesUpdater By SweetPacksFirefox -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftInternet ExplorerExtensionsCmdMapping|{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEBF} (Adware.SmartShopper) -> Data: 8199 -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftInternet ExplorerExtensionsCmdMapping|{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEC0} (Adware.SmartShopper) -> Data: 8198 -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftInternet ExplorerExtensionsCmdMapping|{9034A523-D068-4BE8-A284-9DF278BE776E} (Trojan.Zlob) -> Data: 8195 -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftInternet ExplorerExtensionsCmdMapping{9034A523-D068-4BE8-A284-9DF278BE776E} (Trojan.Zlob) -> Data: -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftInternet ExplorerExtensionsCmdMapping{3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} (Adware.SmartShopper) -> Data: -> Quarantined and deleted successfully.HKCUSOFTWAREMicrosoftInternet ExplorerExtensionsCmdMapping{3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} (Adware.SmartShopper) -> Data: -> Quarantined and deleted successfully.HKLMSOFTWAREMozillaFirefoxExtensions{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD} (PUP.Optional.SweetPacks) -> Data: -> Quarantined and deleted successfully.Registry Data Items Detected: 5HKCUSOFTWAREMicrosoftInternet ExplorerMain|Start Page (PUP.Optional.StartPage) -> Bad: (http://www1.delta-search.com/?babsrc=HP_ss&mntrId=E44B001D0977C038&affID=119557&tt=200813_245&tsp=4982) Good: (http://www.google.com) -> Quarantined and repaired successfully.HKLMSOFTWAREMicrosoftInternet ExplorerMain|Start Page (PUP.Optional.SweetPacks) -> Bad: (http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={5BE644EC-C37B-11E2-AC25-001D0977C038}) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Ok, Ill do that right now, thanks

Im having a problem with my zone alarm. It says my computer may be at risk, but when I click 'FIX NOW' or update antispyware/ antivirus, it downloads to 18% then gives me an error message.... I was told it may be a rootkit/virus or a trojan, Im going to search on those, but not sure what to do, any suggestions?? Thanks, Krista

In My zone alarm, it says my internet and my identity data is covered, but my computer says it is at risk. After some time, I was able to update Zone alarm, but the problem was still never fixed. When I try to fix it, it loads up to about 15%, then says ERROR. My internet has been getting painfully slower and slower, and Im afraid I will lose my computer soon. If anybody can help me, or has any siggestions, please help. I am not, by any means a computer expert, but I can navigate thru directions fairly well. Please Help. Thanks, Krista [email protected]