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mskhan

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About mskhan

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  • System Specifications:
    HP Pavilion DV6 6C65, Windows 7 professional, Core I7-2670QM,750GB HD, 8GB RAM, 2GB AMD Radeon HD 7690M XT graphics gard, CDRW...
  1. I have contacted Iomega but cannot solve the problem.. They are saying since I can access the hard disk on other laptops, there is no issue with the hard disk. They told me to contact HP customer care.. Any suggestions on the issue ???
  2. No I didn't install the Iomega software on my friend's laptop. I just connected the hard drive and it automatically installed the drivers. Then when I opened the .exe file it asked me for password and I was able access all my data. The size of the data is nearly 400 GB so I think it is very difficult to store it anywhere. With Iomega encryption software installed and running on my laptop, when I connect the iomega drive it opens a folder containing two files : autorun and IomegaEncrytionSetupv1.3 file.... When I open IomegaEncrytionSetupv1.3 file, it should ask me the password and unlock the drive. But instead it is showing me application setthigs window everytime and not asking for password.
  3. thanks TomGL2 for replying.. I did what you said.. I copied the .exe file, disconnected the hard drive, run the .exe file then again connected the hard drive.. But it is again showing me the application settings window. I connected the hard drive to my friend's laptop and the hard drive is working, it is asking me password. But it is not working in my laptop. I think again I have to visit the HP service center.
  4. Hi everyone.. I am using iomega prestige superspeed USB 3.0. and it is encrypted( it will ask for password when we connect it to the laptop) and I am using HP pavilion DV6 6C65 laptop. The hard drive worked fine until yesterday. The laptop had some audio issue and I took it to HP service center and they formatted the laptop. Now when I connect the hard drive to laptop, I can see the iomegaencryptionsetup.exe file, but when I open this file it is not asking me password, instead it is opening application settings window everytime. I have important data in it. Can anyone help me solving this issue. Thank you.
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