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iamgem

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About iamgem

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    Windows XP Pro SP3
  1. iamgem The problem I am encountering with PC Matic is the scanning ends with an error reported during the High Level Threat Scan with the message that an error has occurred and PC Matic must close. Up to that point every scan works exactly as it it should (and I suspect that every scan after will do so as well). I have not installed Super Shield because I know that there is a conflict between it and the current antivirus software that I use (Spyware Doctor with Antivirus). I have had no problems over the 2 years that I have been using both programs together (both programs are currently uptodate) until about a month ago. I also use Malwarebytes Anti-Malware, Advanced SystemCare 5 and System Mechanic Pro with never any conflicts among any of them. There were no recent updates to any of them before this problem developed other than the data files which each uses. I have removed or disabled each of these programs (as wll as others) one at a time and tested PC Matic but the problem still occurs -- I have even tried re-installing PC Matic but with no success in fixing the problem. Here is the info from Event Viewer: ---------------------------------------------------------------------------------------------------------------------------------PC Matic Error during High Level Threats: Event Viewer ==================================== Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 10/12/2012 Time: 11:12:27 AM User: N/A (Administrator) Computer: HOME-7B0D9FAD53 Description: Faulting application pcmatic.exe, version 1.0.0.24, faulting module pcpitstopantivirus2.dll, version 1.0.0.15, fault address 0x000223c6. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 70 63 6d ure pcm 0018: 61 74 69 63 2e 65 78 65 atic.exe 0020: 20 31 2e 30 2e 30 2e 32 1.0.0.2 0028: 34 20 69 6e 20 70 63 70 4 in pcp 0030: 69 74 73 74 6f 70 61 6e itstopan 0038: 74 69 76 69 72 75 73 32 tivirus2 0040: 2e 64 6c 6c 20 31 2e 30 .dll 1.0 0048: 2e 30 2e 31 35 20 61 74 .0.15 at 0050: 20 6f 66 66 73 65 74 20 offset 0058: 30 30 30 32 32 33 63 36 000223c6 0060: 0d 0a ---------------------------------------------------------------------------------------------------------------------------------
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