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Lorrea Hall

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About Lorrea Hall

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  1. Yes, this computer is essential to my work and I just need to get back to business so I think I just need to cut my losses, back-up as much as I can and start fresh! It will probably be good for my computer to get a fresh start with nothing on it. I know I still need to make sure that my external hard drive is clean as well, hopefully none of this has passed over to that. I am hoping that since I only back-up documents, photo's and videos that nothing too malicious is hiding out over there. Lorrea
  2. O.k. another update! I was able to find the most important product codes. So please let me know what to do next. Thank you again for your time on this, I know I've been around for quite a while. Lorrea
  3. Alright, I took some time this morning to see what I could do about my missing software becuase I am beginning to think that a clean sweep of this computer is what I really need to do. I did find the software but the keycode is missing. I was searching online and there was some indication that there maybe some sort of Keycode finder that I could use to pull off keycodes that are on my computer. I am wondering if you know of any safe ones to use for this. I will start working on making sure there are no additional files I need to back-up on my computer. I did a recent back-up so most shoul
  4. O.k. so I ran Kapersky once and it stopped 10 hours latter for some reason. So I ran it again and 20 hours latter it finished, showing 2 infections. I saved the log on my computer...then I proceeded to open it to send it to you and that's when it got hairy. My computer locked up, I shut-down, restarted and tried again...still locked up so again shut-down, restarted....Repeated another 2 times then just shut-down for the night. I started up this morning and went to my documents to try to open the log again and got an error saying that my documents are not accessible. I am trying to stay ca
  5. Alright apparently my pc is trying to tell me something...my husband got home and so I tried to show him what it was doing and instead it uninstalled the program with no problems at all. Both programs are now gone...moving on to step 2....
  6. Another potential problem I spotted today...it's something called "Text Enhance" I checked my plug-in on my browser but couldn't find the source of this. I have seen this before on blogs and thought it was somehow connected to the blog but today I was on my son's school platform and I seen an oddly highlighted text, when I scrolled over it, it popped up with this advertisement. It didn't make sense that the school approved of this so I did a search and it seems that these "links" may actually be originating from my machine rather than the other way around. I don't want to side track us but
  7. Sorry for a late reply long-day at work today!! I had Norton on my computer before, my brother tried uninstalling it over christmas but was unable to get it off for some reason it messed up the registry or something and wouldn't boot back-up then when it did it wasn't gone. I just went ahead and installed the McAfee anyway..so that's the story behind that one. I would be happy to take it off but when he tried my computer totally died for 2 days so I have been reluctant to try again :-). On that topic there is another program on my machine that is refusing to go away as well, hopefully not
  8. OOTL logfile created on: 1/13/2012 7:05:19 AM - Run 1 OTL by OldTimer - Version 3.2.31.0 Folder = C:UserslorreaFavoritesDownloads 64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 3.90 Gb Total Physical Memory | 1.99 Gb Available Physical Memory | 51.09% Memory free 8.02 Gb Paging File | 5.65 Gb Available in Paging File | 70.48% Paging File free Paging file location(s): ?:pagefile.sys [binary data] %Syste
  9. I ran a Pc Pitstop scan last night and am concerned becuase it came up with the following log. The biggest concern is in the security section becuase that is the same virus name that kept popping up when this all started: Performance 2 MB's of junk contained in 77 different files was removed. Internet settings were up to date. (no action taken) No Performance tweaks required. (no action taken) No craplets identified (no action taken) No unoptimized services identified (no action taken) C Drive Total Fragmentation went from 25.68% to 25.66%. Data Fragmentation went from 28.56% to 28.54
  10. Java and Adobe have been updated. Below are the logs from the DDS Scan: . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_07 Run by lorrea at 12:56:51 on 2012-01-11 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.1362 [GMT -7:00] . AV: Symantec Endpoint Protection *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Symantec Endpoint Protection *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} . =======
  11. ComboFix 12-01-10.02 - lorrea 01/11/2012 9:14.4.2 - x64 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.1720 [GMT -7:00] Running from: c:userslorreaFavoritesDownloadsComboFix.exe Command switches used :: c:userslorreaDesktopCFScript.txt AV: Symantec Endpoint Protection *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Symantec Endpoint Protection *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . FILE :: "c:userslorreaAppDataLocalLowSunJavaDeployment
  12. Updated Log Happy I wasn't awake to know it finally got finished :-)! [email protected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6583 # api_version=3.0.2 # EOSSerial=28f5ce03174ce34e89d3413964de346d # end=stopped # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2012-01-10 07:46:16 # local_time=2012-01-10 12:46:16 (-0700, US Mountain Standard Time) # country="United States" # lang=1033 # osver=6.0.6002 NT Service Pac
  13. This is the log that was produced...Just so you know one of my kids touched the keyboard a few minutes ago and the screen indicated that the scan had been stopped by the user. If you want me to redo the scan please let me know. [email protected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6583 # api_version=3.0.2 # EOSSerial=28f5ce03174ce34e89d3413964de346d # end=stopped # remove_checked=false # archives_checked=true # unwanted_checked=true # unsafe_checked=true # antistealth_checked=true # utc_time=2012-0
  14. Here is the Malware Bytes Log, I am working on the ESAT scan now. Malwarebytes Anti-Malware 1.60.0.1800 www.malwarebytes.org Database version: v2012.01.10.04 Windows Vista Service Pack 2 x64 NTFS Internet Explorer 9.0.8112.16421 lorrea :: LORREA-PC [administrator] 1/10/2012 8:48:39 AM mbam-log-2012-01-10 (08-48-39).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 189851 Time elapsed: 5 minute(s), 56 second(s)
  15. ComboFix 12-01-09.07 - lorrea 01/10/2012 7:22.3.2 - x64 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.1941 [GMT -7:00] Running from: c:userslorreaFavoritesDownloadsComboFix.exe Command switches used :: c:userslorreaDesktopcfscript.txt AV: Symantec Endpoint Protection *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855} SP: Symantec Endpoint Protection *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Dele
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