I have an Acer 5315 model# ICL50. I start it like normal and it makes it to the login screen and I enter my password and it freezes on the welcome screen. I'm actually on it now so safe mode with networking does indeed work. any help would be appreciated. i dont know if its related but in device manager under network adapters microsoft ISATAP adapter #2 has an exclamation mark next to it. Stephen test results FIXED: at least it seems that way...uninstalled mobile intel 965 express chipset and then reinstalled it.