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SweetTech

Trusted Malware Techs
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Everything posted by SweetTech

  1. You are more than welcome. I'm glad I was able to be of assistance. Since this issue appears resolved ... this Topic is closed.
  2. Hello, Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below. NEXT: Remove Program We need to remove a program. To do this please do the following: Click Start Go to Control Panel Go to Add/Remove Programs Find and click Remove for the following (if present): Adobe Reader 8.1.1 NEXT: Time for some housekeeping The following will implement some cleanup procedures as well as reset System Restore points: Click Start > Run and copy/past
  3. Hello, For IE issue: Copy the following bolded text below: "%programfiles%\internet explorer\iexplore.exe" On your desktop right-click on a blank space, point to New, and then Click Shortcut. In the Create Shortcut Wizard, right-click the Type the location of the item box, and then click Paste to paste the command that you copied in step 1. Click Next. In the Type a name for this shortcut box, type Internet Explorer. Click Finish. A shortcut to Internet Explorer is created on your desktop. Malwarebytes' Anti-Malware I see that you have Malwarebytes
  4. Running ComboFix Download ComboFix from one of the following locations: Link 1 Link 2 VERY IMPORTANT !!! Save ComboFix.exe to your Desktop * IMPORTANT - Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections
  5. What's happening when you attempt to download from the TDSSKiller links?
  6. Can you please attempt to re-run the OTL script above. You will want to ensure that you run it as a fix rather than as a scan. Are you saying that Trend Micro is detecting TDSSKiller.exe as being infected? If that's the case please delete the current copy you have. Download a new copy, and then disable your Trend Micro, run TDSSKiller, reboot your machine, and re-enable Trend Micro.
  7. You don't need to quote my posts. I'd actually prefer if you didn't do it, unless necessary. I'm going to go ahead and remove the one above and your previous one as well, just to keep this thread tidy.
  8. Hello, OTL Fix We need to run an OTL Fix Please reopen on your desktop. Copy and Paste the following code into the textbox. Do not include the word "Code" :Services :OTL FF - prefs.js..network.proxy.no_proxies_on: "http://localhost,127.0.0.1" O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found. O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found. O4 - HKLM..\Run: [] File not found O4 - HKLM..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\M
  9. Did you have a chance to run the programs in my previous post? If so, could you please post the logs for me to analyze.
  10. Hello, My name is SweetTech. I would be glad to take a look at your log and help you with solving any malware problems. If you have already received help elsewhere please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below: Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please make sure to carefully read any instruction that I give you.Reading too lightly will cause you to mis
  11. Glad we could help. Since this issue appears resolved ... This Topic is closed.
  12. I'm not really sure when it comes to your smartphone. Sorry.
  13. Your logs were showing me a few left over entries in your registry, I wasn't really seeing too much. There was something else that I wanted to mention to you. In Gmail there is a feature that allows you to see what IP Addresses are logged into your account at the moment. This feature is towards the bottom of the page and will read something like the following: Last account activity: 0 minutes ago at this IP (xx.xx.xx.xx). Details Where x denotes your IP Address. If you click on Details it will bring up a page that shows you the time and date of a log in to your accou
  14. No, I don't believe that the two programs will clash.
  15. You are more than welcome. I think that it might have been a coincidence, but if you haven't already done so I'd make sure that you change your Gmail password. The best advice I can give you is to make sure that you don't open up e-mail attachments from people you don't know, don't visit dodgy websites, and make sure you keep your security programs up-to-date. Sorry about giving you the wrong instructions.
  16. Hello juno340, No I have not heard anything in regards to the Starbucks wifi so I'm afraid I can't be of too much help there. Sorry. NEXT: OTL Clean-Up Clean up with OTL: Double-click OTL.exe to start the program. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CLEANUP button Say Yes to the prompt and then allow the program to reboot your computer. NEXT: Now that your system appears to be clean, there's just a few steps I'd like you to take to prevent any future infections. System restore:We will no
  17. I'm not really seeing to much in your logs. Lets see what the scans below come up with. OTL Fix Run OTL.exe Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL :Services :OTL PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation) O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found. O4 - HKLM..\Run: [M3000Mnt] File not found O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fp
  18. My name is SweetTech. I would be glad to take a look at your log and help you with solving any malware problems. I'd be grateful if you would note the following: Logs from malware removal programs (DDS is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please make sure to carefully read any instruction that I give you.Reading too lightly will cause you to miss important steps, which could have destructive effects. If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask! These instructions have been speci
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