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Satchfan

Trusted Malware Techs
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    178
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About Satchfan

  • Rank
    Member

Profile Information

  • Gender
    Female
  • Location
    Devon, UK
  • Interests
    Family, Liverpool FC, Music

Previous Fields

  • System Specifications:
    Dell Inspiron laptop, XP Home SP3, CDRW, external DVDRW Self-built XP Pro SP3, DVDRW, CDRW eMachine XP Home SP3 DVDRW Dell Studio Win 7 64-bit
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  1. Hi Kristina It has been a few days since I asked if there were any remaining problems. Please let me know if there are any. If I do not hear from you within 24 hours I'll assume that all is now OK and close this topic. Satchfan
  2. That looks good. Please go to your downloads folder and delete the file in red: C:\Users\Kristina\Downloads\couponprinter.exe Are you happy that your computer is OK now? If so, I’ll send instructions to tidy up.
  3. That message is related to MS Office - not malware. We'll run a final scan to be sure your computer is clean. Run ESET Online Scan Note: This may take a long time so please be patient. IMPORTANT Please make sure you uncheck the box next to Remove found threats. Eset will detect anything that looks even slightly suspicious, which could include legitimate program files. If you do not uncheck the box, Eset will automatically remove all suspicious files which could leave some of your software inoperable. Note: You can use Internet Explorer, FireFox or Chrome for this scan. You
  4. That’s not too bad and I see no Firefox problem but we’ll clear up what was found. Uninstall programs Uninstall these programs: CouponBridge CouponPrinterPlugin click Start, Control Panel, Programs and Features click on CouponBridge and then Uninstall repeat this for the other program listed above. ================================================ Run Farbar Recovery Scan Tool Open notepad. Please copy the contents of the code box below and paste it into Notepad. Manager\HPCMDelayStart.exe [103992 2011-05-23] (Hewlett-Packard Development Company L.P.) HKLM-x32\...\Run: [] => [X] HK
  5. Thank you for the new logs which are what i needed. I've just got home I'm afraid and as it's nearly midnight here, I won't reply until the morning, (GMT). Nina
  6. Thank you for the logs but Farbar Recovery Scan Tool, (FRST), is incomplete. I need the full FRST.txt and Addition.txt. Thanks
  7. Hello kristina and welcome to the The Pit. My name is Satchfan and I would be glad to help you with your computer problem. Please read the following guidelines which will help to make cleaning your machine easier: please follow all instructions in the order posted please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked if you don't understand somethi
  8. Since this issue appears to be resolved, this topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic re-opened, please contact a staff member with the address of the thread.
  9. Your computer appears to be clean. Now that you’re free from malware, as long as your computer seems to be running well, please follow these simple steps to tidy up you computer and decrease the likelihood of getting infected again: Uninstall AdwCleaner double click on adwcleaner.exe to run the tool click on Uninstall confirm with Yes. =================================================== Download & run Delfix download Delfix from here to remove many of the tools we've used during the cleaning process. ensure “Remove disinfection tools” is checked. Also place a checkmark next to: o
  10. Hi auntiem It has been a few days since I asked you to run the Malwarebytes scan. Please send the results so that we can be sure all is clear and then I'll send instructions to tidy up the tools we've used. Thanks Satchfan
  11. I would like one more scan with a program that everyone should have on their computer and if that’s clear I’ll send instructions to tidy up. Download Malwarebytes-Anti-Malware Click here. double-click mbam-setup.exe and follow the prompts to install the program – (Note: Vista & Windows 7 users, please right-click and select “Run as Administrator”) select the “Scan” tab at the top there are three scan types; choose Threat Scan, then click on Scan when the scan is complete, if no malicious items are found you can close the program if malicious items are found be sure that everything is
  12. Having just re-read your post I realise that I misread your problem with the instructions; so, to clarify: open Notepad by holding down Windows key+R and in the dialogue box that appears type in “Notepad” when Notepad opens, copy/paste the following into it: ShortcutWithArgument: C:\Users\Evelyn\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Wow HomePage.lnk -> C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) -> hxxp://us.wow.com/?ncid=txtlnkusaolc00000290&s_pt=source9&s_chn=100&s_chn2=zytDyE0C0EyDtB0ByCyEtB0BtB0EzzyC2RtBtDtCyDtCtBtCyBtBtB
  13. You have followed what I asked you to do perfectly. The only thing was, that when you copied/pasted the FRST log into your post, for some reason it was only a part of it that was posted. No problem. Please run Zoek and when I see the result I'll reply. Satchfan
  14. Happy New Year!!! Your FRST.txt was incomplete and I’d like the rest of it but from what I have seen, there’s not too much of a problem so we’ll clear up was was in your log and then I’d like another look. =================================================== Run Farbar Recovery Scan Tool Open notepad. Please copy the contents of the code box below and paste it into Notepad. ShortcutWithArgument: C:\Users\Evelyn\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Wow HomePage.lnk -> C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation) -> hxxp://us.wow.co
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