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John WG

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About John WG

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  1. I tried running as admin. No luck. I changed all the security settings and cookie settings per the PC Pitstop help page. Everything seems to run OK, except those low level threats are not removed even when logged in as Admin. Thanks for your hepl. Its pretty cold outside, so I have lots of time to try different solutions.
  2. I have installed exterminator. When I run the scan it shows 96 minor threats. When I go to clean them. It says the item has been cleaned, but at the end of the list is says "Clean Failed". This happens everytime and nothing gets cleaned or removed. I have Vista windows, SP1. I have installed, removed, installed, and removed a few times.There or 47 items in the definition folder, but still says clean failed. ANy suggestions? Thanks
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